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Can i get my Newsletter back?


Lange_666

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Already quite some time now i don't receive the news letter anymore.

When i log in to the DCS website, i have the posibility to subscribe (i can't remember i unsubscribed in the first place) but that doesn't work.

I get the message a confirmation e-mail is sent (to the same mail adress for purchases and that still works) but it never arrives, not even in my SPAM box. When i log out and back in, i can again subscribe, get the same message with the same result. Something is messed up.

How do i get the news letter back into my box? 

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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  • ED Team

Hi, 

 

if you have subscribed on your account page it should work, I will ask the team to check 

 

thanks

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Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2

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Yeah i did, several times already.

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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1 hour ago, Lange_666 said:

Yeah i did, several times already.

 

Strage, it works for me .. a workaround would be to get a secondary e-mail account, and use it just for DCS stuff. Gmail is too crowded, may I suggest Outlook.com ?

 

https://outlook.live.com/mail/0?authRedirect=true&state=0

 

Regards,

 

Eduardo

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1

Mobile: iPad Pro 12.9" of 256 GB

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I have an Outlook.com address (amongst a bunch of others) which i don't use but i have enough accounts as it is. I'm at a point where one can barely see the forest through the trees, so it either will be through my old account (and main e-mail) or no newsletter at all.

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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  • ED Team

Please contact support directly so we can check your account options. 

 

thank you

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2

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Done

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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  • 1 month later...

Same stuff happening again. Worked 3 times, last Newsletter is from a couple of weeks ago.

Just hit the subscribe button again, message that mail is being send but nothing arrives, not in my spam folder either.

Weird thing is that if i order something, the same e-mail address does work for ordering...

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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11 hours ago, Lange_666 said:

Same stuff happening again. Worked 3 times, last Newsletter is from a couple of weeks ago.

Just hit the subscribe button again, message that mail is being send but nothing arrives, not in my spam folder either.

Weird thing is that if i order something, the same e-mail address does work for ordering...

 

Maybe it's an issue on your e-mail client software .. I receive the newsletters without issue:

 

6X7E11C.jpg

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1

Mobile: iPad Pro 12.9" of 256 GB

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No it's not. I'm using Outlook but i never ever drag my e-mails from the IPS server straight away, i either use my IPS webmail to check first or run it through Mailwasher "manually" before they land on my computer. When i contacted support contacted support (as per BIGNEWY) the issue got solved, for a few newsletters. I didn't do jack shit to make it work. Then it stopped again. And like i mentioned, the e-mail used to send the newsletter to is the same as the e-mail i'm using to buy DCS stuff, when money is invovled, it seems to work perfectly fine each time. That rules out the e-mail client (besides, i use that same e-mail address on about every forum and they all come through. And no, i'm not going to pick another e-mail address.

 

Besides: i check my mail directly on my ISP's server.


Edited by Lange_666

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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The main reason i don't want to change is this:

Back in 2000 cable internet came available here, i changed provider and went from a 56Kb phone connection (UUNet) to a 4Mb cable connection (Telenet).

Because this was a hugh increase in speed, the provider promoted it as Pandora's Box and they gave their e-mail that domain, @pandora.be

So all my mails with them had that domain.

A few years later they changed that policy and from then on the pandora domain was not given anymore to new costumors. Even so, if i would delete the @pandora.be aliasses today, they are considered lost and there would be no way to get them back.

Even more, although it was still possible to log in with my @pandora.be into their webmail, all mail send through Telenet's webmail is automatically changed to @telenet.be. Mail send with another client (Outlook for example) still goes through as @pandora.be

Since that is a bit confusing for those on the receiving end, i make sure i send mails out that "only" have the @pandora.be domain in it.

Life would be maybe a bit easier if i would drop the pandora domain and stick with Telenet (and they would love it) but... it has a few advantages that i'm not willing to give up.

- All spam that arrives on the Telenet mailserver has 99,999% the Telenet domain, not the pandora one. This makes it a dream to filter mails. If someone sends a mail to me@pandora.be i'm 100% sure they got that from me. If i get a mail send to me@telenet.be (which are in fact the same), i'm 100% sure the sender did not get that from me personally.   

- 10 years ago they mixed up my account once with someone with the same name but living on another address. Because i could proof i always use @pandora.be for my mails, it was the only way to convince them that me and that other guy were not the same person because he became a client after the removal of the pandora domain. 

- Since then they did a sort of reset on my account, for them i'm only a client since 2011, everything before that is wiped. If there are promotions for older clients (or when new hardware needs to be installed), i miss out on that because i'm not one of the oldest clients according to their account data. However... just telling them that i still use @pandora.be mails, makes their jaw drop because that seased to exist before 2008. And then i get my hardware and or promotion.

 

So no, i ain't givin' up on that @pandora.be mail.  

 

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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  • 3 months later...

I usually get the newsletter but for some reason I didn’t get this one as well. I looked in the junk forlder and nothing was there. I also checked my settings in my account here and it says I’m signed up, so not sure what the problem is. If I don’t get the next one I’ll have to ask Someone to look into it. Hopefully it was just an oversight or some strange glitch because I’ve received all the others!

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39 minutes ago, Ebphoto said:

I usually get the newsletter but for some reason I didn’t get this one as well. I looked in the junk forlder and nothing was there. ..

 

+1 .. I regularly receive the newsletters, but the last one didnt reach my mailbox ... the latest I have is from July 9th :cry:

  • Like 2

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1

Mobile: iPad Pro 12.9" of 256 GB

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+1 

Same here. Latest received July 9 th 

Hardware:

Asus ROG Strix X-570-F | AMD Ryzen 7 5800X3D | Asus GeForce RTX 4090 TUF Gaming | Kingston Fury Renegade DDR4-3600 CL16  64 GB | Corsair HX850i | Samsung SSD 980 PRO 500 GB M.2 | Kingston A2000 1TB M.2 | BenQ LCD BL3201PT | HP Reverb G2  | Loogitech G700s | Loogitech MX Ergo | Winwing F/A-18 H.O.T.A.S | TekCreations F18 Hornet Right Replica Panel | Thrustmaster Hotas Cougar FCC | Thrustmaster Pendular Rudder | SimShaker JetPad |

Software:

Windows 11m Home x64 ver.22H2| SteamVR | VoiceAttack | FPSvr | SimShaker for Aviators Beta ver. 2.6.1.0 |

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After contacting ED support for this it worked for 2 newsletters, then it was the same thing again.

After changing the e-mail address it worked again (and still does). It must be something on their end because through the same original e-mail address i still receive everything else from ED. Weird. 

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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  • 3 months later...
On 7/24/2021 at 10:44 AM, Lange_666 said:

After changing the e-mail address it worked again (and still does).

The "and still does" can be scrapped because it has stopped working too (both my original and newly created are from 2 different providers).

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind combat pedals, TrackIR4, Rift-S.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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