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Customer Service MIA?


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I ordered a throttle on the 12th, have received order confirmation, however no shipping information. I emailed Winwing a few times, and even sent the company messages via their Facebook page, all with no response. Does anyone know how to get ahold of them?

Asus ROG Maximus X Apex

Core I7 8700K @ 5.3Ghz / Liquid cooled (Kraken X62)

32GB DDR4 RAM 3200ghz

EVGA RTX 2080 Ti XC

Acer X5280HK G-SYNC 4K Monitor

ASUS Essence STX II Sound Card

Samsung 960 Pro M.2 PCI-E SSD 2TB

Windows 10 Professional 64

Latest drivers

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I ordered a throttle on the 12th, have received order confirmation, however no shipping information. I emailed Winwing a few times, and even sent the company messages via their Facebook page, all with no response. Does anyone know how to get ahold of them?

 

Try @Tonylin409#6372 in discord. He seems to rep them for US

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Try @Tonylin409#6372 in discord. He seems to rep them for US

 

Thanks I’ll do that

Asus ROG Maximus X Apex

Core I7 8700K @ 5.3Ghz / Liquid cooled (Kraken X62)

32GB DDR4 RAM 3200ghz

EVGA RTX 2080 Ti XC

Acer X5280HK G-SYNC 4K Monitor

ASUS Essence STX II Sound Card

Samsung 960 Pro M.2 PCI-E SSD 2TB

Windows 10 Professional 64

Latest drivers

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Share on other sites
Try @Tonylin409#6372 in discord. He seems to rep them for US

 

What is WinWing's discord channel?

Asus ROG Maximus X Apex

Core I7 8700K @ 5.3Ghz / Liquid cooled (Kraken X62)

32GB DDR4 RAM 3200ghz

EVGA RTX 2080 Ti XC

Acer X5280HK G-SYNC 4K Monitor

ASUS Essence STX II Sound Card

Samsung 960 Pro M.2 PCI-E SSD 2TB

Windows 10 Professional 64

Latest drivers

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Share on other sites
  • 3 weeks later...

I've had the exact same problem: Complete radio silence, I was told that "Alex" was away on business and would contact me in 24 hours that was July 22 and not a word since. There had been total silence on their end, regardless of what email address I use to contact them with or what email address of theirs I'm attempting to contact. TBH this leaves are real bad taste in my mouth, after having spent over a Thousand bucks on equipment to no longer be able to contact someone from said company I purchased from.

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