Just paid for super carrier and DCS won't start!!!

subseauk · May 15, 2020

Hi all, just paid for the Supercarrier and went into DCS and it seems to be stuck on the front page, no sign of downloading or anything else!!!

Any tips on what I should do? I have tried running the repair but makes no difference.

Help :helpsmilie:

TheGuardian · May 15, 2020

Like the main page in the game, where you can see all your modules or the first loading screen with DCS on it? The SC isn't out yet so there is nothing to download at the moment.

probad · May 15, 2020

you're stuck on the splash screen?

like said above, carrier isnt out yet so it can't be the culprit

Edited May 15, 2020 by probad

subseauk · May 15, 2020

you're stuck on the splash screen?

like said above, carrier isnt out yet so it can't be the culprit

Just seems strange that I had been using DCS without issues until after buying the Supercarrier module and the very next time the program freezes on the splash screen ( Indian head and Eagle logos) .

Any thoughts on how to progress from this point??

Thanks

Wolf359 · May 15, 2020

It hasn't been released yet. That's why is says PRE-PURCHASE. To be released at the end of the month.

Rudel_chw · May 15, 2020

...
Any thoughts on how to progress from this point??

Need more data to make an accurate guess .. can you attach yor dcs.log file?

(its at \Saved Games\DCS.OpenBeta\Logs\ )

subseauk · May 15, 2020

It hasn't been released yet. That's why is says PRE-PURCHASE. To be released at the end of the month.

Hi, I realize the carrier has not been released, my problem is, whether related or not, since purchasing it DCS World does not start!!

Any thoughts?

subseauk · May 15, 2020

Need more data to make an accurate guess .. can you attach yor dcs.log file?
(its at \Saved Games\DCS.OpenBeta\Logs\ )

Hi, I have attached the log file as requested.

Cheers

DCS LOG.pdf

Wolf359 · May 15, 2020

Hi, I realize the carrier has not been released, my problem is, whether related or not, since purchasing it DCS World does not start!!

Any thoughts?

I wonder if you have a corrupted temp file. Have you tried shutting down your pc and booting back up? This is different than a simple restart. Restart will not clear out temp files. Though this issue should be resovled, are you using Voice Attack?

mmoccio · May 15, 2020

Hi, I realize the carrier has not been released, my problem is, whether related or not, since purchasing it DCS World does not start!!

Any thoughts?

This happened to me an hour ago. I rebooted and all is good. SC is not the issue as it has not been released and no OB updates have been made since 4/22/20. Not sure what it was, but it is fine now for me.

Rudel_chw · May 15, 2020

Hi, I have attached the log file as requested.
Cheers

Hello,

Seems to me that a GUI font is missing:

2020-05-14 21:39:13.648 INFO UIBASERENDERER: Cannot load font [C:\Program
Files\Eagle Dynamics\DCS World\dxgui\skins\fonts\]!

If you have the Steam version of DCS, perform a file integrity check (right click on the game properties). If you use the stand alone version then I suggest running a "DCS_Updater Repair", here are instructions on how to run it:

https://forums.eagle.ru/showthread.php?t=114030

Best regards

subseauk · May 15, 2020

Yep, have shut down and rebooted, power as well, several times but no difference!!

subseauk · May 15, 2020

Hello,

Seems to me that a GUI font is missing:
2020-05-14 21:39:13.648 INFO UIBASERENDERER: Cannot load font [C:\Program
Files\Eagle Dynamics\DCS World\dxgui\skins\fonts\]!
If you have the Steam version of DCS, perform a file integrity check (right click on the game properties). If you use the stand alone version then I suggest running a "DCS_Updater Repair", here are instructions on how to run it:

https://forums.eagle.ru/showthread.php?t=114030

Best regards

Hi, I had already run the repair and updater repair as per forum post but still getting stuck on start!!!

Next :cry:

Tucano_uy · May 16, 2020

It happened to me a lot and read of many people with this issue. I seemed to have it fixed by opening the graphics config file in notepad++ and changed the value of full screen from true to false. It was a long shot and it seems it worked. I am not on my machine now to see the files and be more precise. Or you can try to rename/move/delete your graphic settings file and have it regenerated.

When it happened I could hear the music in the background and the interface and menus are actually active. Many times I was able to guess/calculate where the “exit” button was and be able to click and close the game.

I hope it helps

subseauk · May 16, 2020

It happened to me a lot and read of many people with this issue. I seemed to have it fixed by opening the graphics config file in notepad++ and changed the value of full screen from true to false. It was a long shot and it seems it worked. I am not on my machine now to see the files and be more precise. Or you can try to rename/move/delete your graphic settings file and have it regenerated.

When it happened I could hear the music in the background and the interface and menus are actually active. Many times I was able to guess/calculate where the “exit” button was and be able to click and close the game.

I hope it helps

Hi, thanks for the info, can you tell me where I can find the graphics file?

Cheers:thumbup:

VirusAM · May 16, 2020

Did you do a repair and clean?

Reading your logs it seems you miss a font.

But i am not sure this could be the issue.

subseauk · May 16, 2020

I wonder if you have a corrupted temp file. Have you tried shutting down your pc and booting back up? This is different than a simple restart. Restart will not clear out temp files. Though this issue should be resovled, are you using Voice Attack?

Yes I have downloaded VoiceAttack but have not run it alongside DCS as yet.

subseauk · May 16, 2020

Latest update guys, after raising a ticket with ED/DCS I was told to rename DCS folder in the user profile to any temp name here:

C:\Users\****USER\Saved Games\DCS\

then start DCS World game again

Did this and after resetting all the graphics for VR and screen size etc all tickety boo and we were up and running.:megalol:

Thanks to all for suggestions etc, much appreciated:thumbup:

Tucano_uy · May 16, 2020

Good it worked. Inside that DCS folder are your setting files. Probably in the future you’ll not want to delete everything as you’ll lose all you config files (key binds, graphics settings, etc) and then my suggestion above might s problem I believe it has something to do with full screen/windowed mode. Are you running a single screen?

subseauk · May 16, 2020

Good it worked. Inside that DCS folder are your setting files. Probably in the future you’ll not want to delete everything as you’ll lose all you config files (key binds, graphics settings, etc) and then my suggestion above might s problem I believe it has something to do with full screen/windowed mode. Are you running a single screen?

It is setup for single screen but I am trying to use VR more and more ( slowly due to VR sickness!!! ) although I often seem to have problems with the display in VRie I can't look around. Very much like looking at a mirror of the pc screen!! Pain in the rear really.

Just paid for super carrier and DCS won't start!!!

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