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anyone else finding support not helpful?


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I've been trying to get some help from Support for the last 2 weeks and it's been going nowhere.

 

I'm just wondering if anyone else has been having a hard time.

 

The response to the ticket is just plain unhelpful. The response seems to be as curt and useless as it can possibly be. Then the ticket auto closes.

 

Can anyone recommend a different approach? Like a toll free number I can use?

 

Thanks.

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  • ED Team

Hi

 

if you can give me your support ticket ref number I can chase it up for you.

 

The support team get very busy sometimes but generally are good at helping users.

 

There is no contact number, all support queries are done via https://www.digitalcombatsimulator.com/en/support/

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  • ED Team

Checked your tickets, they have been replied to and waiting for your response

 

thanks

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2

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