I can't use the support ticket system...need to reset password

Hello,

I downloaded the 1.5 beta...at the login it was telling me my password/username was incorrect. After a couple of attempts...I initiated the forgot password process. It tells me that an email has been sent and when I check my email...nothing is showing up. There is nothing in my spam folder either and I'm receiving other emails just fine.

It's possible AT&T has blacklisted stuff from ED as it has a .ru domain. Can you check and see if you are getting a bounce back on my password reset emails please? I have created another email address that I can switch my DCS credentials to if neccessary.

I can pm my email address but it is the same address that this forum ID is using.

Thank You!

Thanks Sith!

I'm guessing it's an At&t thing...they seem to be blacklist happy. I have created another email address as I've had this problem with them blacklisting legit sites before. I can't login to use the support ticket system since not being able to login is my support problem...lol

1.5 is looking and working great on my rig...looking forward to flying my modules when I get this issue squared away.

Cheers!

I know you guys are probably super busy...but is there a chance I can get this resolved by the weekend? Being locked out of my modules is super frustrating.

:helpsmilie:

I understand Sith.

I don't know if this helps at all...but my login works fine in 1.2.16:

I don't remember doing a recovery for my password in the past...but it's possible since what I'm entering appears to be wrong in Beta 1.5. Since it appears AT&T has blacklisted emails from ED...it may be the path of least resistance if the webmaster could just pm me my password here at the forum instead of going through the hassle of working around this AT&T problem (assuming that's the issue).

Just an idea.

:thumbup:

Your issue reminds me of this. After changing my password on http://www.digitalcombatsimulator.com, I was good to go. Hopefully the same will work for you!

Your issue reminds me of this. After changing my password on www.digitalcombatsimulator.com, I was good to go. Hopefully the same will work for you!

I can't login to digitalcombatsimulator.com to change my password. Apparently...I can't remember what it is even though I don't remember changing it. Even if I could...if collecting an email from ED by me is required to change the password...it's a no go since their emails aren't getting through.

Managed to get my password working and all seems well. No action needs to be taken.

:thumbup: