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Old 10-07-2018, 07:46 PM   #1
Cthulhus
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Default Pre-Ordered the F14 but have an issue

Hello,

I just ordered the F14 A/B on the Heatblur's website and after all is completed, I got the email with binding to my account instruction but that doesn't work

Here the information I got :

Thanks for ordering from us. This email confirms your order of the following items:
Pre-Order DCS: F-14A/B by Heatblur Simulations x 1

Your Order ID is [redacted] and your payment has now cleared. A receipt has been emailed to you separately.

You can access your digital product key from [redacted] This link may be used up to 3 times before it expires. In order to use some of the products in this order you will require the following license keys:

Pre-Order DCS: F-14A/B by Heatblur Simulations: [redacted]

In order to redeem your key and download the AJS37 Viggen, please follow the following steps:

Log in to your account on www.digitalcombatsimulator.com. If you do not have an account, please register for one.


Once you have logged in, enter your key into the "Check License Key" window, and then bind the key to your account.


But the issue is that when I enter the key to the DCS's Check License Key page, I have an error ! (Entered serial number was not found.)

And I can read "AJS37 Viggen" ! (I already have it) and I what to buy twice and it's maybe the issue.

So if someone who buy the F14 on the Heatblur's store could give me more information ?

Thanks

Last edited by Cthulhus; 10-07-2018 at 07:51 PM.
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Old 10-07-2018, 07:49 PM   #2
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Sorry mate, have exactly the same issue and again the Viggin is mentioned on my order as well. Just gonna hang off binding it, until we get told issue is sorted
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Old 10-07-2018, 07:52 PM   #3
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Yeah we all seem to have it.
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Old 10-07-2018, 07:52 PM   #4
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Same here
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Old 10-07-2018, 07:52 PM   #5
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Thanks,

I don't have a lot of money and buying something like that is stressful for me and it's not fun to have issue. On the video, they indicated : Pre Order now on heatblur.com so I was sure that the pre-order will be only on heatblur.com...
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Old 10-07-2018, 07:53 PM   #6
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Quote:
Originally Posted by pitkun View Post
Same here

And you can bind it on you DCS account ?
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Old 10-07-2018, 07:54 PM   #7
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Also got this little problem.


As well, since that link can only be used 3 times, how do we request a new link?
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Old 10-07-2018, 07:58 PM   #8
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Same here... 
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Old 10-07-2018, 07:58 PM   #9
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same
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Old 10-07-2018, 07:59 PM   #10
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Same here and the DCS site said "unknown key".
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