Thrustmaster Warthog Unit down

Thanks to the Power problems after the "cyclone bomb",

My Warthog Throttle unit no longer works in windows.

It lights up when system is in post, and then turns off in windows as unknown device code 43.

I've tried numerous times to use boot loader button sequence to no avail.

Sent an Email to Thrustmaster, hopefully they can do something.

Wow unfortunate, I had one brick on me as well a couple of years ago. Hope TM can get you sorted!

Well, this might give you an excuse to go with one of the lovely VKB or Virpil systems. :D

Absolutely. I have a working tmwh but if I would go back in time, I'd get VKB or VirPil.

Well both Virpil and VKB are nice, but neither one currently has a throttle for sale which is what is needed here.

So I havent Heard anything back from TM Since the Automated Email from Saturday,

I'm Hoping they offer me a mainboard to install at a lower cost.

Going over logs, The device was last detected Wednesday Afternoon, Wednesday Night->Sat Morning Logs dont show the throttle as detected.

So I narrowed it down to when I was having power flucuations and I shut off the PC, at that point the PC Shut off, but I had pressed the power button on the case by accident, so I had turned off the PSU Switch and unplugged during Bootup (System was still in post)

It's possible the Firmware or mainboard itself fried itself.

Yeah, happened to me a couple of years ago, I got a power spike in my powered usb hub, which my throttle, g27 wheel, and a couple of other periphals where in. All bricked. Gutted - that was an expensive replacement as they were out of warranty.

Mainboard was the culprit in my case but when it was back together my slew didn’t work (luckily I was only flying the Mirage at the time so didn’t need it). In the end I just sold the throttle as it was on eBay for £100 and bought a used one for £130. Happy days - must admit I d9 like my Warty throttle and won’t be getting one of the new Virpil or VKB ones (even if they do look the biz)

I purchased a new pcb mainboard last year.

Price then was 47 euro's + postage of 13 euro's. to the UK so they do supply them.

I suppose you have nothing to lose to clearing the CMOS and reflashing the BIOS. And maybe trying a different USB card if you have one handy?

It does sound like the main board is fried.

I have replaced it in mine too. It's easy to swap, with no soldering or anything technical involved. They're not cheap at 40 odd euros plus postage though.

Hope you can get it sorted soon.

I suppose you have nothing to lose to clearing the CMOS and reflashing the BIOS. And maybe trying a different USB card if you have one handy?

Tried Plugging onto my MOBO USB2 and USB3, as well as the USB3 Card I bought for my Rift, nothing, Tried on my other system, same, tried on the laptop same.

Holding the Buttons for Bootloader does nothing, plugging in straight the 5 Green Lights Flash and then nothing but "unrecognized device".

It does sound like the main board is fried.

 

I have replaced it in mine too. It's easy to swap, with no soldering or anything technical involved. They're not cheap at 40 odd euros plus postage though.

 

Hope you can get it sorted soon.

I still haven't heard back from TM, but I dont have any budget to spare either-way, so I'll wait till I get some budget and hit them up again.

I need to call them and just straight up ask for the board, and bypass the Email exchanging back and forth asking for UPC and Invoice Etc, since mine was bought 2nd hand.

Just heard back from TM Support after almost 2 weeks from the Automated Email asking for a bunch of info,

Basically sent them the video and requested a purchase of the mainboard for the unit.

https://drive.google.com/file/d/1hhN3jcwVvPD-K6AtdnSer8Px1y_l-55F/view?usp=sharing

Just heard back from TM Support after almost 2 weeks from the Automated Email asking for a bunch of info,

 

Basically sent them the video and requested a purchase of the mainboard for the unit.

 

https://drive.google.com/file/d/1hhN3jcwVvPD-K6AtdnSer8Px1y_l-55F/view?usp=sharing

Hoping you get this squared away Bro.

My throttle just bricked - second time in 7 years.

All buttons work except the two throttles and slider will not work except when you get to the end of the throw and then they jump to max numbers.

All physical connections good. Re-flashed, USB's checked and ensured not on timeout.

I just installed my new MCG-PRO stick last week and was running it with the throttle in DCS. (not TM combined)

I really don't want to have to spend another $100 CDN at this time because I'm hoping that VKB get their throttle assy. out and running fairly quickly.

Tried Plugging onto my MOBO USB2 and USB3, as well as the USB3 Card I bought for my Rift, nothing, Tried on my other system, same, tried on the laptop same.

 

Holding the Buttons for Bootloader does nothing, plugging in straight the 5 Green Lights Flash and then nothing but "unrecognized device".

 

 

 

I still haven't heard back from TM, but I dont have any budget to spare either-way, so I'll wait till I get some budget and hit them up again.

 

I need to call them and just straight up ask for the board, and bypass the Email exchanging back and forth asking for UPC and Invoice Etc, since mine was bought 2nd hand.

It sounds like you’ve joined the club

Mine bricked after ~3.5 years. I’m hesitant to give TM any more of my money for a replacement board.

They want me to ship my unit to them.

They want me to ship my unit to them.

Is it under warranty?

TM support suck they send nothing but generated emails and never give you solid help. I will never buy again from that company.....been waiting month and half to get them to send me a pinkie lever sensor so I can fix my joystick....nothing but crickets sound.... I still have the 13 plus emails sitting in my inbox still waiting for them to respond back to an email they sent me asking for my info. Absolutely ridiculous.

I had my LTB (15) replacement sent in one week over the Christmas and New Year period and it took just 4 emails, Thrustmaster support is not all bad, it's just forums make things look worse than they are as people rarely post about the good experiences.

Is it under warranty?

NO,

they want me to ship to them to inspect it, then pay for any repairs + return shipping.

NO,

 

they want me to ship to them to inspect it, then pay for any repairs + return shipping.

That is a little silly.

That is a little silly.

Yeah, I outright asked if I can purchase the mainboard and they ship it to me and I replace it myself, and that's the answer I got.

NO,

 

they want me to ship to them to inspect it, then pay for any repairs + return shipping.

That’s ridiculous. I imagine they’ll gouge you for parts+labor. Also the throttle weighs like 10lbs so shipping won’t be all that cheap. TM really needs to get their act together.

Just tell them you are technically minded and want a replacement PCB to fit yourself. They cannot force you to return it for repair and they won’t anyway, they just don’t expect most people to want to do it themselves, hence them asking you to send it in.

You can save a fortune on shipping if you decide to go that route by removing the pair of base plates, it pretty light with them removed. Just tape some cardboard in it’s place to protect the innards.

They want me to ship my unit to them.

Strange!

When mine was in warranty, they wanted that. I could accept that then (expensive because of the weight).

A few years later my main board went and going through the contact hoops they just sent me a new one and charged me accordingly. Still an outrageous price but a lot cheaper than the shipping for the whole 900 lb item to France.

Strange they should be asking for the complete unit back.