[RESOLVED]Failed to request product key from steam please try again in a few minutes - ED Forums
 


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Old 02-26-2020, 09:35 AM   #1
Jagohu
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Default [RESOLVED]Failed to request product key from steam please try again in a few minutes

After having purchased the Helicopters bundle a few days ago, I wanted to give it a go yesterday, only to face this error message on Steam: Failed to request product key from steam please try again in a few minutes.
Trying again today didn't help.

I have tried:
- remove the helicopters DLC, it didn't help.
- remove all DLCs except FA18 Hornet (because I don't want to lose my settings) - didn't help
- verify integrity - didn't help
- clear download cache - didn't help
- run it on my laptop, firewall and antivirus (Norton) off, different internet connection - didn't help

The same error pops up even if I just want to see my CD keys, which normally contain the A-10C, F-15 and MiG-21.

Could anyone help please? Thank you!

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Old 02-26-2020, 11:02 AM   #2
BIGNEWY
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Hi

sorry you are having problems.

Usually restarting STEAM helps, if it does not please contact support directly here

https://www.digitalcombatsimulator.com/en/support/

thank you
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Old 02-26-2020, 01:35 PM   #3
Jagohu
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@BIGNEWY: thank you. I did restart it beforehands a few times, but it didn't help. In the meanwhile I've done a router restart as well, and now it does seem to work indeed.
Thank you!
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Old 02-26-2020, 01:40 PM   #4
BIGNEWY
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Quote:
Originally Posted by Jagohu View Post
@BIGNEWY: thank you. I did restart it beforehands a few times, but it didn't help. In the meanwhile I've done a router restart as well, and now it does seem to work indeed.
Thank you!
great to hear, we hope you enjoy!
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