中文在线客服已推出! - ED Forums
 


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Old 12-12-2017, 10:17 AM   #1
uboats
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Default 中文在线客服已推出!

Code:
玩家可以不再需要登录并提交ticket的方式来寻求简单问题的解决
大家可以直接点击官方主页中文版面右下角的聊天图标
开始在线和客服直接对话, 来寻求部分问题的快速解决

注意: 对于账号、转绑等问题, 玩家仍需要提交ticket的方式来解决。
因为在线客服并未和账号绑定。
Code:
客服默认语言是英语或俄语,需要简体中文服务的请标注

“Chinese language”

之类。

如果中文志愿者客服在线,可以直接提供简体中文的服务支持。

如果客服当前不在线,可能需要等待,或者可以直接提交报告单。
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Last edited by billeinstein; 12-12-2017 at 10:44 AM.
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