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Updating AMD Graphics Software - Correct Procedure


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After updating to 18.8.1 I was unable to configure my Eyefinity set up. A message stated 'your computer system is not compatible with Eyefinity.'

 

I have since received the following advice from AMD:

 

Perform clean uninstallation of the drivers using DDU Utility (Display Driver Uninstaller) by launching it in Safe mode. It will help you completely uninstall AMD graphics card drivers and packages from your system, without leaving leftovers behind.

Then download and install the driver from below link and check the status. Please disconnect the network connection and disable antivirus before running the installer file.

 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-18-8-1

 

Good advice for future reference and may help other's to follow the correct procedure when updating their AMD graphics software

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