A10C and Ka-50 don´t activate since change of hardware.

Hi.

I change my graphic card and mainboard/processor some moths ago.

Since this day, the modules A10C and Ka-50 not activate.

Appears a window that say "press Retry to reactivate".

Put the serial number and click in "Next".

And Appears a window: "Activation Ok. License parameters: activations left 3".

But this window not close. Stay open.

And it is not possible to use these modules.

Go to Eagle Dynamics/Support. I try to create new trouble ticket. But it send me to a page that puts:

*** Please read our Technical questions (FAQ) section before ticket submitting,

many questions were already answered! Use site search. Thank you ***

Nothing more.

I prove to open a window of Live Support Channel.

I write the problem I have.

But some minutes later, reply:

*** Unfortunately, we are unable to answer you at the moment.

Please send your request via support ticket: https://www.digitalcombatsimulator.com/en/support ***

That is the same page for made a new trouble ticket.

I get nothing.

Hi.

I change my graphic card and mainboard/processor some moths ago.

Since this day, the modules A10C and Ka-50 not activate.

Appears a window that say "press Retry to reactivate".

Put the serial number and click in "Next".

And Appears a window: "Activation Ok. License parameters: activations left 3".

But this window not close. Stay open.

And it is not possible to use these modules.

Go to Eagle Dynamics/Support. I try to create new trouble ticket. But it send me to a page that puts:

*** Please read our Technical questions (FAQ) section before ticket submitting,

many questions were already answered! Use site search. Thank you ***

The answer to your problem is at the bottom section of this link, you need to delete the current registry keys for the A-10 and Ka-50 (Download the correct files to do it for you), you should have deactivated those modules before upgrading, you will now lose one activation on each module.

https://www.digitalcombatsimulator.com/en/support/faq/564/

Regards, Ian.

Thanks MadDog-IC.

My fault.The solution is in the FAQ.

I guess it's because English is not my natural language.

Here is the link with the modifications of the windows registry.

https://www.digitalcombatsimulator.com/en/support/faq/564/#1780273

Thanks also to Konstantin Kharin.

спасибо тебе