Cthulhus Posted October 7, 2018 Share Posted October 7, 2018 (edited) Hello, I just ordered the F14 A/B on the Heatblur's website and after all is completed, I got the email with binding to my account instruction but that doesn't work :( Here the information I got : Thanks for ordering from us. This email confirms your order of the following items: Pre-Order DCS: F-14A/B by Heatblur Simulations x 1 Your Order ID is [redacted] and your payment has now cleared. A receipt has been emailed to you separately. You can access your digital product key from [redacted] This link may be used up to 3 times before it expires. In order to use some of the products in this order you will require the following license keys: Pre-Order DCS: F-14A/B by Heatblur Simulations: [redacted] In order to redeem your key and download the AJS37 Viggen, please follow the following steps: Log in to your account on www.digitalcombatsimulator.com. If you do not have an account, please register for one. Once you have logged in, enter your key into the "Check License Key" window, and then bind the key to your account. But the issue is that when I enter the key to the DCS's Check License Key page, I have an error ! (Entered serial number was not found.) And I can read "AJS37 Viggen" ! (I already have it) and I what to buy twice and it's maybe the issue. So if someone who buy the F14 on the Heatblur's store could give me more information ? Thanks Edited October 7, 2018 by Cthulhus Specs: Win10 64bits Pro, Intel i9-9900K | 32Go | RTX 2080 Ti | M.2 SSD 850go x2 Hardware: HTC Vive Pro + X56 Maps : Normandy + Assets | Gulf | Nevada DCS Modules: FC3 | UH-1H | Mi-8MTV2 | A-10C | F/A-18C | Ka-50 | SuperCarrier | F-14A/B | F-5E | F-86F Sabre | MiG-15bis | Mig-19 | MiG-21bis | AV-8B | Fw 190 D-9 | SA342 | P-51D | Bf 109 K-4 | Spitfire LF Mk. IX | M-2000C | F-16C Link to comment Share on other sites More sharing options...
Cowboy10uk Posted October 7, 2018 Share Posted October 7, 2018 Sorry mate, have exactly the same issue and again the Viggin is mentioned on my order as well. Just gonna hang off binding it, until we get told issue is sorted [sIGPIC][/sIGPIC] Fighter pilots make movies, Attack pilots make history, Helicopter pilots make heros. :pilotfly: Corsair 570x Crystal Case, Intel 8700K O/clocked to 4.8ghz, 32GB Vengeance RGB Pro DDR4 3200 MHZ Ram, 2 x 1TB M2 drives, 2 x 4TB Hard Drives, Nvidia EVGA GTX 1080ti FTW, Maximus x Hero MB, H150i Cooler, 6 x Corsair LL120 RGB Fans And a bloody awful Pilot :doh: Link to comment Share on other sites More sharing options...
Lt.Seahawk Posted October 7, 2018 Share Posted October 7, 2018 Yeah we all seem to have it. DCS F-14 Tomcat Alley Discord Server: https://discord.gg/ceS859w Link to comment Share on other sites More sharing options...
pitkun Posted October 7, 2018 Share Posted October 7, 2018 Same here IAI KFIR C2/C7 MOD dev blog DISCORD pitkun#2175 Link to comment Share on other sites More sharing options...
Cthulhus Posted October 7, 2018 Author Share Posted October 7, 2018 Thanks, I don't have a lot of money and buying something like that is stressful for me and it's not fun to have issue. On the video, they indicated : Pre Order now on heatblur.com so I was sure that the pre-order will be only on heatblur.com... Specs: Win10 64bits Pro, Intel i9-9900K | 32Go | RTX 2080 Ti | M.2 SSD 850go x2 Hardware: HTC Vive Pro + X56 Maps : Normandy + Assets | Gulf | Nevada DCS Modules: FC3 | UH-1H | Mi-8MTV2 | A-10C | F/A-18C | Ka-50 | SuperCarrier | F-14A/B | F-5E | F-86F Sabre | MiG-15bis | Mig-19 | MiG-21bis | AV-8B | Fw 190 D-9 | SA342 | P-51D | Bf 109 K-4 | Spitfire LF Mk. IX | M-2000C | F-16C Link to comment Share on other sites More sharing options...
Cthulhus Posted October 7, 2018 Author Share Posted October 7, 2018 Same here And you can bind it on you DCS account ? Specs: Win10 64bits Pro, Intel i9-9900K | 32Go | RTX 2080 Ti | M.2 SSD 850go x2 Hardware: HTC Vive Pro + X56 Maps : Normandy + Assets | Gulf | Nevada DCS Modules: FC3 | UH-1H | Mi-8MTV2 | A-10C | F/A-18C | Ka-50 | SuperCarrier | F-14A/B | F-5E | F-86F Sabre | MiG-15bis | Mig-19 | MiG-21bis | AV-8B | Fw 190 D-9 | SA342 | P-51D | Bf 109 K-4 | Spitfire LF Mk. IX | M-2000C | F-16C Link to comment Share on other sites More sharing options...
Flashman1606688763 Posted October 7, 2018 Share Posted October 7, 2018 Also got this little problem. As well, since that link can only be used 3 times, how do we request a new link? F/A-18C, M-2000C, F5-E, AV-8B, AJS-37, L-39 Flaming Cliffs 3 Il-2 BoS, Il-2 BoK, Il-2 BoB Link to comment Share on other sites More sharing options...
panda nick Posted October 7, 2018 Share Posted October 7, 2018 Same here... ;) Windows 10Pro for Workstation 64bits CPU:intel Xeon W-3275M 28Core56thread DDR4-2666 384GB RAM GPU:Nvidia Quadro RTX8000 SSD:intel 900p SSD:Samsung HHHL3.2TB SSDs×2 Seasonic 1000W PSU |TM Warthog Stick | SLAW DEVICE RUDDER | TM MFD Cougar |TrackIR|PI MAX4K VR Link to comment Share on other sites More sharing options...
IceFire Posted October 7, 2018 Share Posted October 7, 2018 same [sIGPIC][/sIGPIC] Matt "IceFire" Schuette Commander In Chief United States Atlantic Command Virtual Carrier Air Wing Eleven Link to comment Share on other sites More sharing options...
Blairvoyach Posted October 7, 2018 Share Posted October 7, 2018 Same here and the DCS site said "unknown key". :unsure: Link to comment Share on other sites More sharing options...
Coxy_99 Posted October 7, 2018 Share Posted October 7, 2018 Same and i used all 3 keys GG Link to comment Share on other sites More sharing options...
Lt.Seahawk Posted October 7, 2018 Share Posted October 7, 2018 (edited) LMAO how can you already waste all your three Keys instead of waiting for something official if it didnt worked on the first try. Youll be fine I guess, just wait until it works and contact them then. Edited October 7, 2018 by Lt.Seahawk DCS F-14 Tomcat Alley Discord Server: https://discord.gg/ceS859w Link to comment Share on other sites More sharing options...
Paul1994 Posted October 7, 2018 Share Posted October 7, 2018 The problem is the same for everyone .. I hope it will quickly correct ... 1st Fighter Wing Program : https://discord.gg/NUnabec Link to comment Share on other sites More sharing options...
Karon Posted October 7, 2018 Share Posted October 7, 2018 Isn't the serial written in the "download" email as well? I have the same problem btw, ED's site says my serial doens't exist. I guess it will work when the module becomes available. I've sent an email just for confirmation, I will report the asnwer when I get it. "Cogito, ergo RIO" Virtual Backseaters Volume I: F-14 Radar Intercept Officer - Fifth Public Draft Virtual Backseaters Volume II: F-4E Weapon Systems Officer - Internal Draft WIP Phantom Phamiliarisation Video Series | F-4E/F-14 Kneeboard Pack Link to comment Share on other sites More sharing options...
Coxy_99 Posted October 7, 2018 Share Posted October 7, 2018 LMAO how can you already waste all your three Keys instead of waiting for something official if it didnt worked on the first try. Youll be fine I guess, just wait until it works and contact them then. I was expecting a download file somewhere on my pc or drop box maybe? Infact the dropbox gave me an error. Link to comment Share on other sites More sharing options...
Viper79 Posted October 7, 2018 Share Posted October 7, 2018 Same here. CPU i7 9700K@5ghz | COOLER Corsair H100x | MB Gigabyte Z390 Aorus Elite | RAM 32GB G.Skill Ripjaws V 3200mhz | GPU MSI RTX 3070 Ti Gaming X Trio | SSD OS Samsung M.2 860 EVO 250GB / SSD DCS 860 Evo 500GB| PSU Antec HCG 850W Gold | SO Win 10 pro 64bit | MONITORS LG 27GL850/BENQ GW2780 | PERIFERICHE GAMING TrackIR 5 | Thrustmaster Hotas Warthog | MFG Crosswind + combat pedals + hydraulic damper | TM MFD Cougar | Logitech DFGT "Mai discutere con un idiota, ti trascina al suo livello e ti batte con l'esperienza" cit. Oscar Wilde Link to comment Share on other sites More sharing options...
boedha68 Posted October 7, 2018 Share Posted October 7, 2018 It's not available yet, so DCS doesn't know your key. All that matters is bind the key to your account in your profile. When your profile says it's there. Then it is there, otherwise wait for solution of ED. Fingers crossed! :thumbup: New system:I9-9900KS, Kingston 128 GB DDR4 3200Mhz, MSI RTX 4090, Corsair H150 Pro RGB, 2xSamsung 970 EVO 2Tb, 2xsamsung 970 EVO 1 TB, Scandisk m2 500 MB, 2 x Crucial 1 Tb, T16000M HOTAS, HP Reverb Professional 2, Corsair 750 Watt. Old system:I7-4770K(OC 4.5Ghz), Kingston 24 GB DDR3 1600 Mhz,MSI RTX 2080(OC 2070 Mhz), 2 * 500 GB SSD, 3,5 TB HDD, 55' Samsung 3d tv, Trackir 5, Logitech HD Cam, T16000M HOTAS. All DCS modules, maps and campaigns:pilotfly: Link to comment Share on other sites More sharing options...
Coxy_99 Posted October 7, 2018 Share Posted October 7, 2018 Im sure most assumed you got the key right away as you do with any pre purchase. Link to comment Share on other sites More sharing options...
Viper79 Posted October 7, 2018 Share Posted October 7, 2018 LMAO how can you already waste all your three Keys instead of waiting for something official if it didnt worked on the first try. Youll be fine I guess, just wait until it works and contact them then. I also wasted the activations, I know I'm a moron CPU i7 9700K@5ghz | COOLER Corsair H100x | MB Gigabyte Z390 Aorus Elite | RAM 32GB G.Skill Ripjaws V 3200mhz | GPU MSI RTX 3070 Ti Gaming X Trio | SSD OS Samsung M.2 860 EVO 250GB / SSD DCS 860 Evo 500GB| PSU Antec HCG 850W Gold | SO Win 10 pro 64bit | MONITORS LG 27GL850/BENQ GW2780 | PERIFERICHE GAMING TrackIR 5 | Thrustmaster Hotas Warthog | MFG Crosswind + combat pedals + hydraulic damper | TM MFD Cougar | Logitech DFGT "Mai discutere con un idiota, ti trascina al suo livello e ti batte con l'esperienza" cit. Oscar Wilde Link to comment Share on other sites More sharing options...
Coxy_99 Posted October 7, 2018 Share Posted October 7, 2018 I also wasted the activations, I know I'm a moron Its not our fault we was excited, And for me never purchased for a 3rd party store before it happens :thumbup: Link to comment Share on other sites More sharing options...
fredm2002 Posted October 7, 2018 Share Posted October 7, 2018 I am sure that Nicholas and Heatblur will make it right for everyone. They are very customer friendly, I have found. Fredm2002 Intel i7-12700K, 128 GB RAM, 3080 TI, 26 TB of Storage Link to comment Share on other sites More sharing options...
pitkun Posted October 7, 2018 Share Posted October 7, 2018 what it mean as a pre-prder we can access it earlier? or what? IAI KFIR C2/C7 MOD dev blog DISCORD pitkun#2175 Link to comment Share on other sites More sharing options...
Uther Posted October 7, 2018 Share Posted October 7, 2018 what it mean as a pre-prder we can access it earlier? or what? Pay now, play later.And get a discount on full price. i5 4690k / MSI Gaming 5 / 2 x 8 GB Crucial Ballistix ram / Zotac AMP! 980Ti / 2 x 250 SSDs Flight Controls:Virpil VPC MoogoosT-50 / MFG Crosswinds / GVL Throttle / Oculus Rift CV1 Link to comment Share on other sites More sharing options...
yngvef Posted October 7, 2018 Share Posted October 7, 2018 what it mean as a pre-prder we can access it earlier? or what? You get access at the same time as everybody else, but it is 10 dollars cheaper if you preorder. And the T-shirt and such offers are probably just a preorder deal, if that is something that interests you. So, if you are in doubt, just wait a bit. Just be aware that the price will go a little bit up after release. Link to comment Share on other sites More sharing options...
Rudel_chw Posted October 7, 2018 Share Posted October 7, 2018 I'm starting to regret not having pre-purchased on ED's Store ... now I wouldnt be having the same issues as you do :( For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
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