HP's Reverb VR Pro Headset

Well I got my reverb tonight. Running all high settings except shadows low, civ traffic off. Steam VR stable latest edition with steam resolution slider at 100%.

 

Dcs pixel density at 1.5. I also tried 1.0 and I didn't notice that much of a difference. In the odyssey you do notice it.

 

Performance is good, no stutters, head movement didn't produce any jitters either. Image quality is crisp as long as you put the headset on your face and find the sweet spot. For me it's either sitting up higher near my forehead or pressed closer on to my face if I wear it lower.

 

Feels like goggles and is a lot lighter than the Odyssey that's for sure.

 

Flew the f14 and f16 and I could see the MFD's and text on them in the f16 without zoom. Leaning in helped but if you want that extra clarity you can use the zoom.

 

In the F14 I could see the caution lights near the HUD clearly and also the labels as worn as they are, they were somewhat readable in the reverb as opposed to the odyssey where I had to use the clean cockpit mod. I'm sure the mod looks wonderful in the Reverb though.

 

I really like it although im disappointed. I don't know if I actually got a new revision or not. The box says Rev A and serial # is 932Z..

 

There were extra port plastic covers tossed around in the box(not sure what they were attached to as they were rattling in the box) and the main cable was just laying there on top as soon as I opened the box. Not sure if this was a returned unit or not but seeing how everything except the headset was sitting inside the box, made me think otherwise. It did come with the clip too and I'm using it.

 

It heats up quickly but doesn't get too hot yet. The biggest issue I have with mine is there is a dead pixel right in the center of the view. I would say it's on right lense. It's very noticeable when your in steam vr play room or any dark background. The pixel is like a small green line about a 1/4th of an inch.

 

I tried both display ports, and different USB ports all with their own full power bandwidth. It's still there.

 

My buddy also received his today and his serial number is 933.. and his worked for about an hour and then went black. He also mentioned he had a dead pixel.

 

Really upset about this and not sure if I should contact HP or just return it as I see it's an option on the website on my account. While the visual quality is great, I'm not convinced it's worth $600 yet.

I paid $800 for my Index and 2 base stations. Other than it recently getting hot after 30 minutes I'm totally happy. I had the CV1 originally for a year and a half, tried the Odyssey and hated the halo, then bought the Pimax 5K+ which was total garbage (at least mine was), then I tried the S but couldn't use it because of my IPD. That said I once again hated the Halo. If I could have used the Reverb I would have bought it. I have a couple friends I fly with using them now and other than tracking in a dark room they love them. I would get a replacement and give it one more go. Otherwise save $200 and get the S.

For the price point, in comparison to other VR headsets it's definitely the best for simmers. You won't get this clarity for the price with only the Pimax 8K being better... but Google the price for that.

 

All other mainstream headsets are more expensive, with the exception of the Rift S, for lower resolution.

 

Regarding dead pixels, definitely RMA it.

I agree it's perfect for simming. Which is why I bought it. I had only planned on using it for dcs anyway, maybe a few other titles. I like that it's more comfortable but it's also a bit tougher to wear to find the sweet spot for the image. Construction quality could be better.

I hope HP does not give me the run around regarding the dead pixel/green spark/line whatever it may be. I don't even know how to describe it.

I paid $800 for my Index and 2 base stations. Other than it recently getting hot after 30 minutes I'm totally happy. I had the CV1 originally for a year and a half, tried the Odyssey and hated the halo, then bought the Pimax 5K+ which was total garbage (at least mine was), then I tried the S but couldn't use it because of my IPD. That said I once again hated the Halo. If I could have used the Reverb I would have bought it. I have a couple friends I fly with using them now and other than tracking in a dark room they love them. I would get a replacement and give it one more go. Otherwise save $200 and get the S.

I'll call HP today after work and if they want me to send it in first I would rather process a return and order another one. I was reading somewhere on the HP support forums that if you have the pro version they send you one first and then you send yours back. That would be ideal. I've never dealth with RMA's from HP.

For the price point, in comparison to other VR headsets it's definitely the best for simmers. You won't get this clarity for the price with only the Pimax 8K being better... but Google the price for that.

 

All other mainstream headsets are more expensive, with the exception of the Rift S, for lower resolution.

 

Regarding dead pixels, definitely RMA it.

As I've said before, there is a lot more to a good HMD than simply native resolution. I had a Reverb and the native resolution was the ONLY aspect that was better than my current Index, so I sent it back. Even the res advantage is reduced by use of SteamVR SS.

In terms of build quality, comfort, audio, sweet spot, etc., the Reverb was poor in comparison to my Index. And, it has WMR!

Don't get me wrong, it's a great headset, but always bear in mind there is more than simple native number pixels to take into account.

I asked my friend how his reverb was holding up and he says the screen is still black. One thing I didnt like is how much of the sides you see with it on.

But I don't think I notice it as much after a while.

I would like to try an index too. But that's a lot of money to spend just to try it out for comparison's sake. Plus I don't know how big these light stations are and if they would even fit properly on my desk with all my gear.

I'm not sure if this is a Reverb problem or something else. It seems alot of the time when I have my headset on I cannot move my mouse. If I look at the mixed reality screen I am able to move the mouse and click with it. I try pressing windows Y but that doesn't help.

Is any one else having this issue?

I'm not sure if this is a Reverb problem or something else. It seems alot of the time when I have my headset on I cannot move my mouse. If I look at the mixed reality screen I am able to move the mouse and click with it. I try pressing windows Y but that doesn't help.

 

Is any one else having this issue?

Best solution for me is to launch dcs from inside the headset.

Activate desktop by pressing window key.

Mouse works okay each time you launch from within the headset.

this is a silly question how can I launch DCS from inside the headset?

this is a silly question how can I launch DCS from inside the headset?

You still need to hit alt+enter when it launches to make it full screen.

Ah that's great I didn't realize I could do that, much appreciated I'll try that Monday when I get back. Thanks Eglewings, sze5003

Hey Everyone,

I just upgraded from a Rift S to a Reverb and I love the clarity BUT I'm getting a lot of CTD's, so this is getting frustrating if you have every attempt a different amount of time of playing before it crashes, sometimes 5minutes, sometimes more and also even less. So this is my mayday call and I'm hoping for any help. I was running the Rift S on pretty much high settings, so I thought that might be the issue and I lowered the DCS settings by pressing the VR button in DCS and in Steam VR I've set the SS to 100% but still no luck, it was crashing again. The crash itself is a freezing picture, followed by a CTD and steam VR is closing.

Steam VR Beta is used.

My specs are:

Z390 Aorus Master

Zotac GTX1080Ti

i5 8600k @ 4.8GHz

32GB DDR4 RAM

DCS is installed on a 1000GB Samsung 970 Evo Plus M.2

WMR settings:

Visual Quality very high (Beta)

Resolution is best resolution (4320x2160)

Refresh rate set to 90Hz

Cheers

Hey Everyone,

 

 

I just upgraded from a Rift S to a Reverb and I love the clarity BUT I'm getting a lot of CTD's, so this is getting frustrating if you have every attempt a different amount of time of playing before it crashes, sometimes 5minutes, sometimes more and also even less. So this is my mayday call and I'm hoping for any help. I was running the Rift S on pretty much high settings, so I thought that might be the issue and I lowered the DCS settings by pressing the VR button in DCS and in Steam VR I've set the SS to 100% but still no luck, it was crashing again. The crash itself is a freezing picture, followed by a CTD and steam VR is closing.

 

Steam VR Beta is used.

 

My specs are:

Z390 Aorus Master

Zotac GTX1080Ti

i5 8600k @ 4.8GHz

32GB DDR4 RAM

DCS is installed on a 1000GB Samsung 970 Evo Plus M.2

 

 

WMR settings:

Visual Quality very high (Beta)

Resolution is best resolution (4320x2160)

Refresh rate set to 90Hz

 

Cheers

I would try steam stable. I didn't have any errors last night. I have the same card as you and run mostly high settings. Close any background apps or processes that may be running too.

Thanks for your quick response. I was running steam VR stable before and had that crashes as well, so I tried the beta version

Hey Everyone,

 

 

I just upgraded from a Rift S to a Reverb and I love the clarity BUT I'm getting a lot of CTD's, so this is getting frustrating if you have every attempt a different amount of time of playing before it crashes, sometimes 5minutes, sometimes more and also even less. So this is my mayday call and I'm hoping for any help. I was running the Rift S on pretty much high settings, so I thought that might be the issue and I lowered the DCS settings by pressing the VR button in DCS and in Steam VR I've set the SS to 100% but still no luck, it was crashing again. The crash itself is a freezing picture, followed by a CTD and steam VR is closing.

 

Steam VR Beta is used.

 

My specs are:

Z390 Aorus Master

Zotac GTX1080Ti

i5 8600k @ 4.8GHz

32GB DDR4 RAM

DCS is installed on a 1000GB Samsung 970 Evo Plus M.2

 

 

WMR settings:

Visual Quality very high (Beta)

Resolution is best resolution (4320x2160)

Refresh rate set to 90Hz

 

Cheers

Small update on this one:

I switched off MSAA in DCS and I was flying for nearly an hour before it crashed again.

Maybe heat related? How clean are the fans in that video card?

Maybe heat related? How clean are the fans in that video card?

thanks for your reply. Fans are looking good and according to msi afterburner, the highest GPU temp was 61°C

So I called HP tech support to discuss my options with my reverb with the neon green dead pixel on any dark background.

I had to explain to the person on the phone that I had a Pro model and he kept telling me that I had a consumer version and that is handled by a different department. On my order page it said pro edition and on their support page where you search my serial number it showed it was a pro edition.

He searched in another database and saw that I was correct. He told me I would need to send it in to their repair depot and wait for it. There, it would be inspected and if needed, repaired with REFURBISHED parts. I asked if they had an advanced rma option and he said currently they want everyone who has a reverb that is having issues to send it in to their repair depot.

He did tell me that since it's only a few days since I've bought it, I could call sales department and sales would do an exchange for me, this way I get a new one.

So I call sales and because it's under the 30 days I'm eligible to return it without a restocking fee. The sales agent also sent me a link which I have 24hrs to order another one.

So it looks like if you're past 30 days they don't have an advanced rma system like other companies where they send you a new or replacement item first and then you send yours back. I've done that with Google several times, not sure why HP doesn't do it.

With all the previous Reverb problems I'd be weary about anything refurbished.

I'm considering going through the link they sent me to order another one but I'm just worried if I end up with another issue.

...I'm considering going through the link they sent me to order another one but I'm just worried if I end up with another issue.

I know the feeling. I purchased my first one through Amazon, but the left earpiece had no sound. I returned it with no issues with Amazon. A couple of weeks later when more stock came in, I purchased the Reverb again. I've had no issues since. I love the Reverb. So give it another try.:thumbup:

So it looks like if you're past 30 days they don't have an advanced rma system like other companies where they send you a new or replacement item first and then you send yours back. I've done that with Google several times, not sure why HP doesn't do it.

I had seen this post on Reddit

• If you have a Consumer Version, the support team will want you to send your unit back and it will be repair/replaced and shipped back.
  
• If you have a Pro Version, you will get a new headset shipped to you and the old one will be sent back when the new one arrives to you.
  

Maybe different in other countries as I was sent a replacement headset with instructions to send the other back (I only had a peeling face plate).

 

I had seen this post on Reddit

from the HP quality manager for the Reverb. I mentioned this in my call to HP. I don't think the support staff know much about this product so I politely explained the global policy to them:

 

• If you have a Consumer Version, the support team will want you to send your unit back and it will be repair/replaced and shipped back.
  
• If you have a Pro Version, you will get a new headset shipped to you and the old one will be sent back when the new one arrives to you.
  

Luckily, the sales guy was able to let me refund it and order a new one.

I ordered another one using the link they created for me. Since this one is a new order the 30 days to return still counts I guess. So if I have other issues with the second unit, I'm definitely returning it for good.

I’m concerned about all I was reading about the failures in the Reverb, I bough few days ago from HP. I’m in Argentina, a little far away from EEUU to return in case of failure.

Dream Commodore 64C, 1530 datasette, 1541 floppy disk drive, DCS cartridge, competition pro joystick, 14” Tv with VCR.

I’m concerned about all I was reading about the failures in the Reverb, I bough few days ago from HP. I’m in Argentina, a little far away from EEUU to return in case of failure.

 

 

Dream Commodore 64C, 1530 datasette, 1541 floppy disk drive, DCS cartridge, competition pro joystick, 14” Tv with VCR.

I’m sorry to hear you are having trouble with you Reverb sze5003, must be most frustrating and I hope you get it sorted soon. I’ve gone from finger hovering over the order button to having a bit of a wobble on the whole idea (not because of your unlucky experience btw.)

The more reviews I’ve watched/read make me think my 1080ti is gonna be ok but at the bottom end of the spectrum and therefore will I see a decent improvement over the rift S? (I’d would love to be told Im wrong.) For example my pc can just about push 1.4pd with x2 aa but I’m guessing with a reverb I won’t be able to go above a pd of 1 (or the steam equivalent) with no aa and I’ve no idea what that’s gonna look like and/or perform.

And finally I was wondering whether or not you can return it if you just don’t like it or can’t run it properly due to hardware limitations. Doesn’t seem like something you could do in the uk unless it’s faulty. But consumer rights in the uk isn’t one of my specialist subjects ;)

Anyhoo good luck sze5003 and thanks for the congrats

I’m sorry to hear you are having trouble with you Reverb sze5003, must be most frustrating and I hope you get it sorted soon. I’ve gone from finger hovering over the order button to having a bit of a wobble on the whole idea (not because of your unlucky experience btw.)

 

The more reviews I’ve watched/read make me think my 1080ti is gonna be ok but at the bottom end of the spectrum and therefore will I see a decent improvement over the rift S? (I’d would love to be told Im wrong.) For example my pc can just about push 1.4pd with x2 aa but I’m guessing with a reverb I won’t be able to go above a pd of 1 (or the steam equivalent) with no aa and I’ve no idea what that’s gonna look like and/or perform.

 

And finally I was wondering whether or not you can return it if you just don’t like it or can’t run it properly due to hardware limitations. Doesn’t seem like something you could do in the uk unless it’s faulty. But consumer rights in the uk isn’t one of my specialist subjects ;)

 

Anyhoo good luck sze5003 and thanks for the congrats

For sure I can say that you will see a difference compared to rift S. I think steam SS at 100% though isn't native reverb resolution. I didn't get a chance to change that steam value since I started noticing the dead pixel.

Hopefully headset #2 will be ok. But I know what you mean, it's daunting after experiencing one with issues. For some reason I just have bad luck whenever I order anything from a manufacturer direct. With Amazon it's much easier as they don't have several departments and don't give you wrong info if you want to do an RMA. They just take it back no questions.

Also, HP has worldwide warranty and on their site at least on the US side it says return within 30 days and they told me they have a customer satisfaction guarantee so they will take it back if you don't like it. But I think the line is blurry here. The tech support guy told me this.

The sales guy I spoke with said there is no restocking fee since the previous unit was defective.

I’m sorry to hear you are having trouble with you Reverb sze5003, must be most frustrating and I hope you get it sorted soon. I’ve gone from finger hovering over the order button to having a bit of a wobble on the whole idea (not because of your unlucky experience btw.)

 

The more reviews I’ve watched/read make me think my 1080ti is gonna be ok but at the bottom end of the spectrum and therefore will I see a decent improvement over the rift S? (I’d would love to be told Im wrong.) For example my pc can just about push 1.4pd with x2 aa but I’m guessing with a reverb I won’t be able to go above a pd of 1 (or the steam equivalent) with no aa and I’ve no idea what that’s gonna look like and/or perform.

 

And finally I was wondering whether or not you can return it if you just don’t like it or can’t run it properly due to hardware limitations. Doesn’t seem like something you could do in the uk unless it’s faulty. But consumer rights in the uk isn’t one of my specialist subjects ;)

 

Anyhoo good luck sze5003 and thanks for the congrats

You'll see an improvement in both clarity and performance with the Reverb in comparison to the Rift S. You'll be able to run Steam VR SS at 100% and DCS PD at 1.0, and still get better clarity than the Rift S at 1.4. On top of that, since you won't have to use any supersampling of any kind, you'll get better performance. Supersampling/PD, as it turns out, are FAR bigger performance killers than the number of native pixels on the HMD. I went from a CV1 which I was running at 2.0 PD, with 2X MSAA, having to use the shaders mod to get decent performance...to a Reverb, running 1.0 PD, with 4X MSAA, no shaders mod, and the difference in clarity is night and day. Performance is smooth as glass, with only a very rare instance of ghosting every once in a while. Your 1080ti should work just fine. I had one before I got the 2080ti when I had my CV1, and if it gave me better VR performance, it wasn't something I could see with my eyes. :thumbup:

Hi guys,

Would the gtx2070 super be able to run the reverb? Don't care about very high framerates and I willing to turn down shadows etc. Resolution is very important to me. I'm thinking about the rift s or the reverb. I have a CV1 and a gtx970 i7 2600k@ 4.5 GHz.

Option 1: keep my current system and upgrade my graphics card to 2070 (if possible in my motherboard) and buy the rift s

Option 2: buy a new cpu/motherboard, a 2070 super and a reverb and hope that I get enough fps and that my reverb doesn't black out or is defected

If I run the reverb below maximum settings would that be as good as a full blown rift s experience?

Any thoughts would be great