Kercheiz Posted September 11, 2020 Share Posted September 11, 2020 Hi, What is the current observed shipping delay? The VIRPIL shop says 10-14 days, do someone has a recent experience for base / grips ? Thanks! Link to comment Share on other sites More sharing options...
casacki Posted September 12, 2020 Share Posted September 12, 2020 From what people report within Virpil forum: about 5 to 6 weeks until they charge the credit card, another 2 weeks until delivery. Maybe getting faster because summer holidays have ended. Link to comment Share on other sites More sharing options...
HC_Official Posted September 13, 2020 Share Posted September 13, 2020 https://forum.virpil.com/index.php?/topic/1946-new-ordering-process-live-community-discussion/&page=21&tab=comments#comment-19280 see here for details No more pre-orders Click here for tutorials for using Virpil Hardware and Software Click here for Virpil Flight equipment dimensions and pictures. . Link to comment Share on other sites More sharing options...
dmkellerman Posted September 15, 2020 Share Posted September 15, 2020 I ordered a WarBRD base on September 8, and my credit card was charged the same day. Seems odd since everyone is saying a few weeks till they charge and a couple more till they ship. Hopefully this means production is catching up with orders. Link to comment Share on other sites More sharing options...
rob10 Posted September 15, 2020 Share Posted September 15, 2020 I ordered a WarBRD base on September 8, and my credit card was charged the same day. Seems odd since everyone is saying a few weeks till they charge and a couple more till they ship. Hopefully this means production is catching up with orders. Check that they actually CHARGED your CC and didn't just do an "authorisation" (would show as a "pending" charge) to confirm your details. That is typically what they do when you order, then the actual charge is 3-4 weeks later and about 2 weeks after that they ship it. Link to comment Share on other sites More sharing options...
dmkellerman Posted September 16, 2020 Share Posted September 16, 2020 Check that they actually CHARGED your CC and didn't just do an "authorisation" (would show as a "pending" charge) to confirm your details. That is typically what they do when you order, then the actual charge is 3-4 weeks later and about 2 weeks after that they ship it. I received 2 notices from my credit card. First was a pending authorization and the second was for the international transaction charged to my card, which now is reflected in the balanced owed on the card. Also received receipt email stating amount paid, from virpil. So it looks like the actual charge and I imagine it will show on my next billing statement. Link to comment Share on other sites More sharing options...
Ashcroft Posted September 20, 2020 Share Posted September 20, 2020 (edited) I ordered a Constellation Alpha 30th July, still in processing and haven't been charged. I contacted support 2 weeks ago for an idea of approximate timeline and haven't had a reply. Edit: Of course immediately after I write that I got an email saying I had been charged for the grip and it should be just a couple weeks away. They never did bother to answer the support ticket about adding a control panel to the order so I gave up on it. I'll make my own button box just for the fun of it and maybe lock again when the panel with the gear handle becomes available. No doubt that will be just after the Alpha ships. I honestly think I preferred the old system. With regard to the posts just above, it might have to do with the fact that the Warbrd was the one item they seemed to be able to consistently keep in stock before the new system. Edited September 21, 2020 by Ashcroft i9 10900X & 5700XT VPC WarBRD, TM F18C, VPC Alpha, VPC T50CM2 Throttle, TM TFRP Pedals, Oculus Rift S Link to comment Share on other sites More sharing options...
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