Constant Crashes

Ian-C · September 2, 2020

Hi All

Wondering if anyone can shed some light on this.

Just built a new PC (Specs to follow) and when i start DCS it loads to the menu fine. If i select a "Instant Action" and select what seems like anything from the list (Flaming Cliffs, SU-25T, TF-51D or A 10 C) then select anything from the middle section like Free flight, The game proceeds to load but as soon as the Briefing screen appears it just crashes (Every Time).

I have also tried to go into the mission editor which seems to load fine but as soon as i start scrolling or zooming the map it crashes.

PC Specs:

Processor: Intel® Core i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz

Memory: 32768MB RAM, Speed: 2133 MHz

GPU: NVIDIA GeForce RTX 2070 SUPER

Display Memory: 24341 MB

Dedicated Memory: 8011 MB

Shared Memory: 16330 MB

Driver Version: 27.21.14.5206

Operating System:

Windows 10 Pro 64-bit

Version 2004

Installed on: 31/08/2020

OS Build: 19041.450

DirectX Version: DirectX 12

Attached is the last crash log report file.

I have tried the Steam Version and the Open Beta in steam, I have also tried the standalone version as a fresh install but all do the same.

dcs.log-20200902-082840.zip

BIGNEWY · September 2, 2020

Hi

It looks like a display driver crash.

Try a fresh install of your display driver, let us know if it helps

2020-09-02 08:28:39.900 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-09-02 08:28:39.914 WARNING LOG: 2 duplicate message(s) skipped.
2020-09-02 08:28:39.914 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 08:28:39.914 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 08:28:39.914 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 08:28:39.914 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 08:28:39.914 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 08:28:39.914 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 08:28:39.916 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 08:28:39.916 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 08:28:39.916 INFO EDCORE: try to write dump information
2020-09-02 08:28:39.917 INFO EDCORE: # -------------- 20200902-082840 --------------
2020-09-02 08:28:39.917 INFO EDCORE: DCS/2.5.6.52437 (x86_64; Windows NT 10.0.19041)
2020-09-02 08:28:39.917 INFO EDCORE: C:\Windows\SYSTEM32\d3d11.dll

Ian-C · September 2, 2020

I have done a clean install of the drivers and the problem still exists no change as you can see in the log. i even opened up the case and re-seated the GPU in case it was not seated correctly.

dcs.log-20200902-124055.zip

BIGNEWY · September 2, 2020

Are you overclocking the card or does it have a high factory overclock?

It maybe worth deleting your metashader2 and fxo folder here C:\Users\ic\Saved Games\DCS

remove any unofficial mods / shader mods / terrain mods ( if any )

run a full cleanup and repair / verify for steam

2020-09-02 12:40:47.131 INFO Dispatcher: loadMission Done: Сontrol passed to the player
2020-09-02 12:40:53.426 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-09-02 12:40:53.427 ERROR DX11BACKEND: Failed to create shader resource view for dxgui/skins/skinme/images/buttons/buttons(new)/hover/btngreen.png. Reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

2020-09-02 12:40:53.427 ERROR DX11BACKEND: texture dxgui/skins/skinme/images/buttons/buttons(new)/hover/btngreen.png has with format A8R8G8B8 dimensions 140x50, BC* formats must be aligned by 4
2020-09-02 12:40:53.440 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-09-02 12:40:54.087 WARNING LOG: 60 duplicate message(s) skipped.
2020-09-02 12:40:54.087 ERROR DX11BACKEND: Failed to create shader resource view for dxgui/skins/skinme/images/buttons/buttons(new)/pressed/btngreen.png. Reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

2020-09-02 12:40:54.087 ERROR DX11BACKEND: texture dxgui/skins/skinme/images/buttons/buttons(new)/pressed/btngreen.png has with format A8R8G8B8 dimensions 140x50, BC* formats must be aligned by 4
2020-09-02 12:40:54.097 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-09-02 12:40:54.414 WARNING LOG: 21 duplicate message(s) skipped.
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:54.414 ERROR DX11BACKEND: failed to create vertex buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-09-02 12:40:54.414 ERROR DX11BACKEND: Failed assert `false && "failed to create vertex buffer"` at Projects\render\dx11backend_win8\Source\DX11BufferManager.cpp:379
2020-09-02 12:40:55.298 INFO EDCORE: try to write dump information
2020-09-02 12:40:55.305 INFO EDCORE: # -------------- 20200902-124055 --------------
2020-09-02 12:40:55.305 INFO EDCORE: DCS/2.5.6.52437 (x86_64; Windows NT 10.0.19041)
2020-09-02 12:40:55.305 INFO EDCORE: C:\Windows\SYSTEM32\d3d11.dll
2020-09-02 12:40:55.306 INFO EDCORE: # C0000005 ACCESS_VIOLATION at 0D7AC360 00:00000000
2020-09-02 12:40:55.306 INFO EDCORE: SymInit: Symbol-SearchPath: '.;E:\Eagle Dynamics\DCS World;E:\Eagle Dynamics\DCS World\bin;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'ic'
2020-09-02 12:40:55.307 INFO EDCORE: OS-Version: 10.0.19041 () 0x100-0x1
2020-09-02 12:40:55.969 INFO EDCORE: 0x000000000012C360 (d3d11): CreateDirect3D11SurfaceFromDXGISurface + 0x12CD0
2020-09-02 12:40:55.969 INFO EDCORE: 0x0000000000043C91 (dx11backend): createRenderer + 0x2AD41
2020-09-02 12:40:55.969 INFO EDCORE: 0x0000000000034B5C (Effects2): ed::Random::genInt + 0x36EC
2020-09-02 12:40:55.970 INFO EDCORE: 0x000000000010C4D7 (Visualizer): RenderParserImpl::DrawTransparentAll + 0x87
2020-09-02 12:40:55.970 INFO EDCORE: 0x0000000000111B8C (Visualizer): RenderParserImpl::isEmpty + 0x484C
2020-09-02 12:40:55.970 INFO EDCORE: 0x0000000000146B88 (Visualizer): smSceneManager::CreateSceneManager + 0x74E8
2020-09-02 12:40:55.970 INFO EDCORE: 0x00000000007051C7 (DCS): CoreUtils::TempFilesManager::operator= + 0x39D637
2020-09-02 12:40:55.970 INFO EDCORE: 0x00000000007179B3 (DCS): CoreUtils::TempFilesManager::operator= + 0x3AFE23
2020-09-02 12:40:55.970 INFO EDCORE: 0x00000000006EBDF4 (DCS): CoreUtils::TempFilesManager::operator= + 0x384264
2020-09-02 12:40:55.971 INFO EDCORE: 0x00000000006EC1B9 (DCS): CoreUtils::TempFilesManager::operator= + 0x384629
2020-09-02 12:40:55.971 INFO EDCORE: 0x00000000016CA784 (DCS): AmdPowerXpressRequestHighPerformance + 0xB0A780
2020-09-02 12:40:55.971 INFO EDCORE: 0x00000000008D619E (DCS): CoreUtils::TempFilesManager::operator= + 0x56E60E
2020-09-02 12:40:55.971 INFO EDCORE: 0x0000000000016FD4 (KERNEL32): BaseThreadInitThunk + 0x14
2020-09-02 12:40:55.971 INFO EDCORE: 0x000000000004CEC1 (ntdll): RtlUserThreadStart + 0x21
2020-09-02 12:40:56.223 INFO EDCORE: Minidump created.
2020-09-02 12:40:56.228 INFO DCS: enumerating loaded modules

hornblower793 · September 2, 2020

Can you run a graphics stress / load test with no problems?

BIGNEWY · September 2, 2020

I suspect it is your display driver I would recommend a clean install using DDU

google - DX device removed. Reason: 0x887A0006

Ian-C · September 2, 2020

Are you overclocking the card or does it have a high factory overclock?

It maybe worth deleting your metashader2 and fxo folder here C:\Users\ic\Saved Games\DCS

remove any unofficial mods / shader mods / terrain mods ( if any )

run a full cleanup and repair / verify for steam

I have deleted/renamed the entire DCS folder in save games and i have no mods, i have also run the cleanup, repair and update batch files.

Can you run a graphics stress / load test with no problems?

I have run a stress test using FunMark GPU Stress Test and it ran fine and gave the results in the link https://gpuscore.top/furmark/show.php?id=145590

Ian-C · September 2, 2020

I suspect it is your display driver I would recommend a clean install using DDU

google - DX device removed. Reason: 0x887A0006

I have already tried a DDU clean of the graphics drivers and re-installed the latest drivers and this is a clean install of Windows (Installed on Monday 31/08/2020) with very little installed.

BIGNEWY · September 2, 2020

Is the card factory over clocked? and if so by how much?

thanks

Panzertard · September 2, 2020

Just an additional tip. I've had similar issues on one of my rigs, where there card was removed and reset while playing some games.

I did the same usual as you have done, little effect.

The next step I took was to reseated the GPU adapter in the slot as well as cleaning it with airpressure.

First attempt made it worse. Then I reseated it (and a couple of other adapters) yet again and got rid of my problem.

In case you go down the path and still have no sensible solution you may want to try it.

Edited September 2, 2020 by Panzertard

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