New Bug Support Syste & Tracker - ED Forums
 


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Old 10-28-2019, 08:56 PM   #1
isotaan
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Default New Bug Support Syste & Tracker

As someone in the IT support field and as someone who has some programming experience, the current bug report system via the forums irks me. Navigating through four parent forums to try to find the relevant sub-sub-sub forum isn't an intuitive way to fill out bug reports.


My suggestion is to implement a customer-facing bug reporting and support utility that is independent of the forums. I hope that ED has something like this for their internal purposes, but if ED doesn't, they really should.
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Old 10-28-2019, 09:01 PM   #2
BIGNEWY
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Hi

Thanks for the feedback.

Our bug tracker is for internal use only, we do not have a public bug tracker.

Best option is to use the search function on the forum.

Searching for [REPORTED] with your specific search term when looking for reported issues.
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