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Old 12-04-2019, 08:00 PM   #41
Harlikwin
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Quote:
Originally Posted by majapahit View Post
HP Reverb might be the sales hit HP did not expect (they didn't, they expected all VR manufacturers would be offering 4K by the time they did) and they're coping with up-scaling production perhaps.
It might be. It sounds like they have issues with various suppliers getting parts on time from what I've gleaned from talking to their warranty people. I'm also debating just buying a second one since I know I can have that here next day but I really really have a problem rewarding shitty customer service like that. Or a different headset, but I struggle with the idea that I'm not gonna use once this one is fixed.
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Old 12-06-2019, 07:11 PM   #42
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So the latest face-palm worth update is that their "customer care" department is trying to pull a bait-n-switch on me by offering me their old headset, which has a similar enough model number on it VR1000-100.... Which based on reviews was also hot-garbage...


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Old 12-07-2019, 07:37 AM   #43
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I'm glad that my Reverb runs fine and the other guys of our Simracing Community, are also lucky with the Reverb and having no issues.

In your case,it really Sucks,but for 90% of the other Reverb users, this HMD is a blast and the only real VR headset of Today.

Hope they find a solution for you.


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Old 12-07-2019, 08:17 PM   #44
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Originally Posted by TOYKILLA View Post
I'm glad that my Reverb runs fine and the other guys of our Simracing Community, are also lucky with the Reverb and having no issues.

In your case,it really Sucks,but for 90% of the other Reverb users, this HMD is a blast and the only real VR headset of Today.

Hope they find a solution for you.


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I had 0 problems for a few months. Hopefully they are more durable for you.
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Old 12-07-2019, 08:29 PM   #45
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Ok,but then you have a Version 1 Reverb, because the Reverb V2 dont even exists a Few months.

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Old 12-08-2019, 11:04 PM   #46
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Quote:
Originally Posted by TOYKILLA View Post
Ok,but then you have a Version 1 Reverb, because the Reverb V2 dont even exists a Few months.

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Its a 925 so partly improved. Got it in august.

Im just mostly horrified by the "charmin" brand warrany*. And a solutely useless customer service.

*thats a brand of toilet paper for non-US-ians.
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