[Pajeka]

Hi Tane, many thanks for the update, truly appreciated! A lot happier now given your news, I look forward to receiving full update from Cyph3r..

[Winger]

YESSS!!!! Thanks Tane! Much apprechiated!

[hughlb]

Brilliant news, thanks again for your investigation

[Barefoot Bandit]

Awesome news, thank you Tane!

Z...

[dburne]

I am sure hoping the info is accurate.
It still bothers me that Cyph3r was on this forum and another flight sim forum as late as the 14th and not bothering to respond to any concern. Even if just to say they are still working on it and hope to know in x number of days, would have alleviated some worry. Same as on the Virpil forums as well.

That is really not sitting well with me.

[Rangi]

Originally Posted by dburne

I am sure hoping the info is accurate.
It still bothers me that Cyph3r was on this forum and another flight sim forum as late as the 14th and not bothering to respond to any concern. Even if just to say they are still working on it and hope to know in x number of days, would have alleviated some worry. Same as on the Virpil forums as well.

That is really not sitting well with me.

I assume he didn't want to give us some incorrect information, so until he had had his meeting, confirmed details and returned to non roaming territory, there was nothing constructive to say. Just a guess.

[Winger]

OK guys. I just called them myself in person. And i got the same information that Tane got.
Cypher was in belarus for a company meeting regarding the delay of orders. Hes was offline. That was the reason why he didnt get to answer our concerns. He will be back and should be getting to answer our concerns within the next hours.
So all fine. No need to worry. They guy on the phone apologized a lot and I bet after Cypher tells them what was going on in the forums this wont happen so fast again

Cheers!

[WindyTX]

Originally Posted by Pirimeister

Well, I guess that's the info we've got to work with, for now.
But I must pour some sand on that vaseline, because my order - a desk mount, a set of extensions and a TMW mounting plate base - are all listed as In Stock and yet the order is still in "Confirmed by shopper" status. The payment was confirmed on the 9th, and nothing happend since then...

So your information is welcomed, but they still have a lot of explaining to do...

I had an order stuck like that, the bank payment never went through, the transfer never took place and I had to change my payment method and after that it changed status.

Sent from my SM-G955U using Tapatalk

[dburne]

Originally Posted by Winger

OK guys. I just called them myself in person. And i got the same information that Tane got.
Cypher was in belarus for a company meeting regarding the delay of orders. Hes was offline. That was the reason why he didnt get to answer our concerns. He will be back and should be getting to answer our concerns within the next hours.

Thanks so much for your efforts in making the call and sharing the info.

So much angst could have been avoided by him just posting the above, that he was going to HQ to have a meeting and would be out of pocket, and would respond with update when he returned.

I will anxiously await word from him in the next few hours hopefully...

[Tane]

Well to be honest,they were busting their ass off,to gain a good reputation
on top of that, it will be stupid move to do a cash grab,the sim industry is a small market
and to survive,you have to keep your reputation as high as possible
i think, the thing with the factory, and the meeting led to that delay with the communication
and the lack of communication led to speculations