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Old 08-14-2019, 02:58 PM   #2841
Baldrick33
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Quote:
Originally Posted by jameslockridge View Post
I've just ordered mine from HP due to ship on the 21st. Thank you to everyone who has posted I've monitored this thread closely which has been a huge help for me.

This is my first step into VR is there anything I can do from a software perspective to prepare?
For example should I install SteamVR?

Thank you
No harm in installing SteamVR, plus you will need Mixed Reality for SteamVR (just put that in the steam store, it is free).
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Old 08-14-2019, 03:40 PM   #2842
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Should I also order from HP USA?

I am just worried I may get an old one or one with a clip.

I'll be back from vacation on the 21st so I would have it later. Running a 1080ti and 32gb with an 8700k here.

Or is it better to wait for that guy on Reddit to confirm?
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Old 08-14-2019, 03:56 PM   #2843
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The ones from HP USA, Amazon, and Best Buy here in the US should be "fixed" ones once they start shipping again on 8/21/2019. I would be nervous about old returns being reshipped from some of the other places. We are in the limbo period for a while until all of the baddies are cleared out of the pipeline. Hopefully, the new ones are all goodies.

Voodooimaxx on Reddit (Reverb QC Manager at HP USA) has taken a beating on these Reverb's. I have chatted with him quite a bit although he isn't my official tech support contact at HP on the Reverb and he just supervises the final testers. As I mentioned an engineering group in Houston figured out the actual technical problems. Hopefully, this poor product introduction is behind them. For DCS they are the best bet in town and lucky for them Acer didn't release the Ojo ConceptD headset on the consumer side although they have on the commercial side.



Quote:
Originally Posted by sze5003 View Post
Should I also order from HP USA?

I am just worried I may get an old one or one with a clip.

I'll be back from vacation on the 21st so I would have it later. Running a 1080ti and 32gb with an 8700k here.

Or is it better to wait for that guy on Reddit to confirm?
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Last edited by Secoda; 08-14-2019 at 04:14 PM.
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Old 08-14-2019, 04:20 PM   #2844
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Looks like Amazon is back shipping the new Pros (but a higher price ). They cleared out the old listings and reviews. Right now they must be drop-shipping from HP and are not Prime.

Best Buy is not but they were only selling the Standard ones. After having both I don't think the Pro is worth the extra $50 unless you plan on using a backpack computer and need the short cable since they now both have the same warranty.

https://www.amazon.com/HP-Reverb-Vir...gateway&sr=8-4
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Last edited by Secoda; 08-14-2019 at 05:28 PM.
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Old 08-14-2019, 05:38 PM   #2845
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So, I was able to setup a 'repair' return - was told I'd get an updated unit as described here.

I have a consumer version so I do have to send it back for repairs.

https://www.reddit.com/r/HPReverb/co...g_now/ewrnhy3/

Fingers crossed
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Old 08-14-2019, 06:29 PM   #2846
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Yep - was that direct from HP then?

I still want to go through Best Buy for all of the benefits I have there.

Quote:
Originally Posted by USA_Recon View Post
So, I was able to setup a 'repair' return - was told I'd get an updated unit as described here.

I have a consumer version so I do have to send it back for repairs.

https://www.reddit.com/r/HPReverb/co...g_now/ewrnhy3/

Fingers crossed
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Old 08-14-2019, 06:43 PM   #2847
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Has HP stated what the fixes are to the new Pros? I'm curious on technically what they solved. Also is there a Serial Number or something I can check on the box to see if I'm looking at a new HP Reverb 2.0 or the prior version?
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Old 08-14-2019, 06:46 PM   #2848
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I asked that question to HP and on Reddit but don't have an answer yet.

Quote:
Originally Posted by Slash621 View Post
Has HP stated what the fixes are to the new Pros? I'm curious on technically what they solved. Also is there a Serial Number or something I can check on the box to see if I'm looking at a new HP Reverb 2.0 or the prior version?
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Old 08-14-2019, 06:52 PM   #2849
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Quote:
Originally Posted by Slash621 View Post
Has HP stated what the fixes are to the new Pros? I'm curious on technically what they solved. Also is there a Serial Number or something I can check on the box to see if I'm looking at a new HP Reverb 2.0 or the prior version?
That's basically what I'm waiting for before I order. I've waited this long, I'll wait a bit more.
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Old 08-14-2019, 06:54 PM   #2850
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The HP QC guy on Reddit only mentioned the thermal and flickering issues as fixed. He really didn't go into the entire list.

Quote:
Originally Posted by sze5003 View Post
That's basically what I'm waiting for before I order. I've waited this long, I'll wait a bit more.
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