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ForceFeel seat


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The whole thing is strange. I'm in the US and I ordered one a few months ago and it was a completely seamless transaction, yet they royally screw the people that allowed them to get off the ground in the first place that ordered early on. It's actually a very well done product, but it sounds they lack business sense among other things.

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  • 3 weeks later...

Well, seems like Realteus finally turned over a new leaf. They got in touch with me and explained the situation, they also are letting me do a refund so now just waiting to see how that works out. This is the first response I got from them since last year.

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  • 2 weeks later...
  • 2 weeks later...

So I ordered Andre's Jetseat and wow, his customer service is amazing, he replies back with me almost always within the hour of messaging him, product is to be arriving today, ordered product on the 1st of this month, it's only 5 days from purchase and I'm receiving my product at the end of the day today. Realteus: Waited 1 year and 5 months for a refund ticket and still waiting a month later for the actual refund, so that says a lot.

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So I ordered Andre's Jetseat and wow, his customer service is amazing, he replies back with me almost always within the hour of messaging him, product is to be arriving today, ordered product on the 1st of this month, it's only 5 days from purchase and I'm receiving my product at the end of the day today. Realteus: Waited 1 year and 5 months for a refund ticket and still waiting a month later for the actual refund, so that says a lot.

 

Glad to read you are enjoying a FFB seat. Good luck with the refund operation.

 

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