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Problem with Sage Pay and PayPal


Chops

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  • 1 month later...

Ok, so I'm trying to order a couple of modules, and it never gives me an option to pay with anything. It just says complete order, then errors out saying I input an invalid card or CCV number. It says payment method is SagePay and I have no way of changing that. I would use Paypal or just a straight CC charge. Is this not possible? It shouldn't be this difficult to order your product.

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  • 2 weeks later...

I'll add my voice to this as it doesn't like my card either .... I keep getting the "USE A DIFFERENT CARD" message. My card works every where but not here. I buy from 777 and Steam all the time.

 

Chief


Edited by ChiefRedCloud

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Ok this is a follow up to my post above. I guess it's a border line complaint. But I honestly just want to understand HOW to accomplish a purchase here so when the next sale comes along I can do so.

 

First I purposely use the initial of my first name and then my full middle name on my card. But normally I go by my middle name. But if I do not use it as it is on my bank card, it will not go through as I understand it.

 

However I was advised to use my middle name and last only. I tired this and it did not work. Od course I tried it as it is on my card and that did not work.

 

Then though I chose UNITED STATES, I was advised to change it to United Kingdom. I don't understand how that will help since my card was issued in America. This information came a tad too late for me to try it.

 

I thank those of DCS who tried to help me but my question is simply, why is it so difficult for some of use to purchase on here? I have no problem else where, i.e. Steam, 777, 1CGS, as examples.

 

Hopefully I can get this sorted out by the next sale.

 

Chief

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R.E.D. (Retired Extremely Dangerous)

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  • 7 months later...

This is STILL an issue for me. PayPal works SOMETIMES, I bought two modules with it, but now I'm trying and it's a no go. If I use my debit card I get "please use another card" message. I have NO PROBLEMS on other sites.

 

Get with the program already. I thought this was fixed?

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Still an issue for me today, tried with paypal and got an error that the paypal didn't go through, tried again and got the same error and told to try a different method of payment, so I used my debit card and the sale went through, later I got an email from Paypal saying the original charge had gone through and has debited it from my account, which I have confirmed with my bank statement, so I got charged twice for the same Mirage 2000 module.

Email has been sent to support.

Sons of Dogs, Come Eat Flesh

Clan Cameron

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  • 1 year later...
  • 2 months later...

3 years since this error has been uncovered and its still an issue? I think you guys need to address this promptly. I have over 100 worth of stuff id like to purchase through paypal and am not going to be able.

Paypal is a huge company many of us use and you're denying yourselves income because no one wants to fix it. Shame

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  • ED Team

Hi

 

If you are having payment issues please contact support

 

https://www.digitalcombatsimulator.com/en/support/

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