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Burt

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Posts posted by Burt

  1. Just a question are you running monitoring software in the background? I use to run msi-afterburner-fpsvr and steam while running the DCS. I noticed a big improvement with my rig when just starting DCS , everything’s loads automatic.

    steamvr beta-wmr and then dcs. I don’t know what changed or maybe I was doing all wrong but I have been starting DCS like for a couple of months now and it just runs so smooth. As I said I don’t have any monitoring software running in the background only when an update comes out I will run Steam and fpsvr to check the graph and numbers.

  2. Maybe shutting down windows notification feature. As said above it also could be wmr beta, I went back to wmr non beta a month ago because I all of a sudden it started  being unstable and it helped opting out of wmr beta.I’m still on steamvr beta. Definitely order you the new Rev. 2 cable too.

  3. I noticed last night when I was done flying and about to shut down is that when I hit the new power button the headset light didn’t go off. I was in a hurry so I just shut my rig down. I was wondering if ya gotta hold the button down for a few seconds to get the HP light to turn off. Will test again this evening. 

  4. 10 hours ago, Wood said:

    Glad to hear you had good support because what II’ve seen was pure crap support on my end especially from the HP Canada. No one answering their phones and no one answering the Chats. But I will say the Caribbean support which the number above puts you through the was fantastic support and tied me right to 

    North American support. 
    Let me ask you. Did you have to send them a pic of the serial number on the iheadset and proof of purchase? 

     


    just serial number and I also had an HP account and register my G2 on day one. No pics sent.

  5. Just received mine ! Great Customer Service and Communication. Alittle over 24 hrs ship time not bad at all HP !  I really like to power button, I go 2D mode every once in awhile especially on the weekend mornings with a few cups of coffee and practicing. No return notice either so I now have a backup cable. Highly recommend if your within the warranty envelope as said above thats a pricey cable.  

  6. Cool deal I’m hoping that’s my case too…. Thanks !

    3 hours ago, Sr. said:

    WOW! that was fast. Like less than 24hours fast.

     

    It is in fact a new power adapter AND HMD cable.

    Edit: not sure why I thought the cable plugged to the power brick, like the Vive.

     

     

    cable.jpg

     

    Awesome ! I’m getting excited now like when I first got the G2.

  7. 1 hour ago, streakeagle said:

    Is this a free warranty replacement? Or do I need to order it? I am using an AMD X570 board (Asus Dark Hero VIII), which would benefit from this new power supply cable. I should eliminate some of the glitches I am seeing and also permit me to use my native USB-C port, which presently does not work with the G2. So, whether it is free or not, I want to get this as soon as possible.

    It's a free upgrade. I just got a message and mine is shipped .... But it looks like they may want the original/defective cable assembly back according to the email. So I'll probably be paying for it because I want to keep it for a backup.

     

    Important – Return procedure

    HP, in most cases, requires the return of the good and/or defective parts associated with your CSR event. HP encourages you to return the part within three days of receipt.

    Failure to return the part may result in the billing for the cost of the replacement part. 

     

    Here the contact #  HP Technical Specialists are available 24/7 at 1-800-334-5144

     

  8. 57 minutes ago, unlikely_spider said:

    Any difference other than the power switch? I unplug mine when I'm done anyway. My first cable died and they just replaced it, though with the same old cable 😞

    I don’t think so… I will eventually find out soon. Hoping for alittle bit a smoothness maybe. I would try to get the updated one if possible you may have tell a sweet lie tho. But honestly the guy told me tell forward this to anyone I know with a G2. So go for it ! It’s the updated version of the cable and powerbrick.

    • Thanks 1
  9. I just got off the phone with HP VR support and wanted to let y’all know that he said that they are wanting to send updated G2 cables out to customers especially AMD users. The new cable and power brick has a switch on it now. Guy was real friendly and very helpful. I am not 100% sure but the new part # from what I gathered is 

    M52188-001

     

    If this has already been addressed here sorry. 
     

    I called this support # 1-281-377-1382

     

    i told them I was having issue with audio and troubleshooted that the cable was at fault where the pigtail goes in the little power brick.

    • Like 2
  10. 2 hours ago, eaglecash867 said:

    No need to even worry about it, Chief.  Just plug in your G2, wait for WMR to automatically recognize the HMD and boot up, then just start DCS like you normally would.  Everything that needs to run will run automatically from that point forward.  You'll see an exploding orb of triangles in your G2 when WMR and SteamVR link up, and next thing you know you'll be in the DCS hangar screen.


    I always thought that say if you plug in the G2 and wmr boots up is to close that one down first then let DCS open SVR and WMR Steam version. I have been doing this from the beginning from all the guides in here.

     

    Now all I do is just start DCS and everything comes together automatically. I have my G2 tuned perfectly now so I do not open up steam to run FPSVR lately as everything is running smooth.

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