What a bunch of holier than thou bad corporate "private" club A-holes!
It's obvious the guy really badly wants to play the game and is excited/frustrated/gone thru customer service/blah, blah, blah...
I mean if it was me, I'd just wash my hands of the whole affair, return the thing to the store. The ones listed in the "where to buy" on this site.
I did it last month with F.E.A.R. Couldn't get past install disc #2 of 5, so i exchanged it for a diff title. You can do that at stores regardless of the "exchange" policy because stores value customer/sucker allegiance, above all else. Once you get rid of the Franchise, you never give it a second thought.
Now if moderator/webmaster could delete my threads/posts now, I will not complain ever, I promise...
Superbowl is on, and I need some beer coasters, those two Lockon Gold discs will do.