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Everything posted by Simm0

  1. honestly I'd contact winwing and just buy the same switch then, they are solid enough for use
  2. Sounds like the switch I have and it's pretty solid metal even though it's not a big chunky round one, which bit broke? Was it the actual lever part of the switch or did the switch come away from the panel itself? You'll prob need to open it for anyone to have any input on what a suitable replacement could be, I know a hat I replaced in my stick grip had some circuits attached to it too, I don't expect that with this 3 way but you never know... Also if it arrived broken I'm pretty sure WW will just send you a replacement.
  3. I do 0 curve or deadzone on my stick and it's working beautifully for me, but that wont mean it will for you.
  4. Sure, I guess that's unfortunately something he hasn't done, I will say he seems to be learning on the fly a little here. My point was more we shouldn't be looking to drive him out of business for some errors while he's growing.
  5. I can see he's getting much better with communication on what is going on, sure things have been rough but what's the plan here drive a little guy out of business because he's behind on orders? Doesn't seem like a good plan that gets much done for the community IMO...
  6. I've gotta say I do still find him generally responsive and helpful and my screens did arrive. It is definitely clear he had serious supply issues that he seems to have worked through and now he has a backlog to get through. I'd say once that is done we'll see better things from him.
  7. My screens have arrived and I have them setup, just looking into calibrating them a little at the moment.
  8. https://youtu.be/6Z84mg16Efk?t=492
  9. The cougar has some really beasty springs in it I reckon I beefed up my right arm using that stick over the years. With the extension on I put so little pressure on to move the stick, have you considered trying even just a small extension to help here?
  10. I went from the cougar to the super libra, I'm using the default springs with extension as a centre mount, they do supply tougher springs. The lighter springs are great for more precision that you simply could not achieve with the cougar in my opinion, I can now fly for hours and hours without fatigue. The upgrade was like chalk and cheese and as much as I loved my cougar and it served me well all those years it's no competition.
  11. Just be aware it seems a pretty consistent practice for all these manufacturers to deal with warranty issues by sending parts. Shipping is a killer in this industry so it's a way to keep costs down. They all seem to have a certain expectation that the end user can open or knows someone that can open the kit up.
  12. That's the key question, I went this path for the convenience of not having to think/do too much myself. I'm sure covid has played a role here and I think if he gets it all sorted then it will be worth it, sadly I think we're early adopters and going through some of the teething issues.
  13. What you have shown us here is that it is indeed loose, I dont think any of us are disputing that at all. What we're asking to understand is if it's a "serious structural defect" as you've said above or simply a loose screw that can be put back in easily. Look forward to hearing an update once it's been cracked open and diagnosis done.
  14. Before we mass spam them be good to get an understanding of if there is really a "structural weakness" or just a loose screw, do you have an update on what your failure was or any more pics of the internals? If it's the later and I ever have problems I'll just pop it open and fix it...
  15. Mine have now shipped so shouldn't be too long, seems like he's still getting through the orders as quick as he can.
  16. I'm sure he will, he says they have shipped and the tracking number will be provided within 2 weeks. Tough times with the world logistics the way they are atm. He's still very responsive and helpful, I really don't think he's out to rip anyone off, he's just facing some difficult supply/shipping issues.
  17. That's fine for the bit where you say "dont trust winwing" if you're basing that off your experience. But where you say not to trust other posters experience (the bit I explicitly called out) you are not basing that off any knowledge of the posters or their experience, seems unnecessary. We stuck to the facts of our own experience, we don't try to say not to trust you or your experience with them, all the information is relevant to this poster or others reading the thread. I'll reiterate here, while there is a language barrier both cubesim and winwing have always remained responsive to my queries, if this changes I'll be happy to say so. I'd recommend remaining polite, having some patience and keeping your communication as clear and succinct as possible. Definitely use the protections that are there for you and even explain to winwing your reasons for doing that are simply for your own protection.
  18. I'd recommend choosing your words wiser in written communication then... Yeah I am active on the other thread, cubesim has been nothing but responsive, yes he's having issues but he does do his best to communicate what is going on, the only reason I have to escalate that is that there are dates paypal puts around that. I still expect that will close out by me getting my screens rather than a refund, but that doesn't mean I wont take precautions. I'd say both with WW and cubesim they didn't realise how much they'd grow in english speaking countries and maybe weren't quite so prepared for the challenges. I see that they both put in pretty decent efforts in my dealings with them though.
  19. Not as yet, still got a few more days before I have to escalate it, he has been open and transparent in his comms though and is trying.
  20. Simply speaking from experience, I have parts here that have been sent from winwing no questions asked, sent in a photo of the bit that needed replacing was in the mail the next day. I think MustangSally is the same, there are a heap of others on discord that are in the same boat too. Of course you can counter that with your experience, that makes perfect sense. Try not to look to discredit people for simply informing the OP of how they have dealt with the company, it doesn't make you seem like a particularly helpful member of the community. Not closing the dispute is good advice, wait until it is resolved to close it out.
  21. I'll second the above, get on discord and have a chat there with Tony409. The other thing I'm going to suggest is that you break this down into smaller easier to digest bites for winwing. I've read your posts and even with fluent English struggling to understand what has already been done and what needs to be done. I think the issue you have outstanding is the left throttle handle is missing in its entirety, eg you're saying it was never in the box?
  22. Comms back earlier in Oct said that it was shipped and on the way to hong kong and that I would get a shipping number soon. Been about 13 days since then though with no more info.
  23. Thanks man, I put my order in April, he had said i'd have shipping by 25th sept but I've just passed my paypal date so had to put a dispute in. Nov 5 is the cutoff there for if I hit the escalate button or close it out, really hoping he can get me the shipping done before then.
  24. Any more conclusions on the new screens there rapid? Curious to see more opinions here cos I'm 15 days away from needing to insist on the refund or not.
  25. How do you find the reach to the throttle when mounted like this? Does it make it uncomfortable when flying jets?
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