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-   -   Pre-Ordered the F14 but have an issue (https://forums.eagle.ru/showthread.php?t=221810)

Cthulhus 10-07-2018 07:46 PM

Pre-Ordered the F14 but have an issue
 
Hello,

I just ordered the F14 A/B on the Heatblur's website and after all is completed, I got the email with binding to my account instruction but that doesn't work :(

Here the information I got :

Thanks for ordering from us. This email confirms your order of the following items:
Pre-Order DCS: F-14A/B by Heatblur Simulations x 1

Your Order ID is [redacted] and your payment has now cleared. A receipt has been emailed to you separately.

You can access your digital product key from [redacted] This link may be used up to 3 times before it expires. In order to use some of the products in this order you will require the following license keys:

Pre-Order DCS: F-14A/B by Heatblur Simulations: [redacted]

In order to redeem your key and download the AJS37 Viggen, please follow the following steps:

Log in to your account on www.digitalcombatsimulator.com. If you do not have an account, please register for one.


Once you have logged in, enter your key into the "Check License Key" window, and then bind the key to your account.


But the issue is that when I enter the key to the DCS's Check License Key page, I have an error ! (Entered serial number was not found.)

And I can read "AJS37 Viggen" ! (I already have it) and I what to buy twice and it's maybe the issue.

So if someone who buy the F14 on the Heatblur's store could give me more information ?

Thanks

Cowboy10uk 10-07-2018 07:49 PM

Sorry mate, have exactly the same issue and again the Viggin is mentioned on my order as well. Just gonna hang off binding it, until we get told issue is sorted

Lt.Seahawk 10-07-2018 07:52 PM

Yeah we all seem to have it.

pitkun 10-07-2018 07:52 PM

Same here

Cthulhus 10-07-2018 07:52 PM

Thanks,

I don't have a lot of money and buying something like that is stressful for me and it's not fun to have issue. On the video, they indicated : Pre Order now on heatblur.com so I was sure that the pre-order will be only on heatblur.com...

Cthulhus 10-07-2018 07:53 PM

Quote:

Originally Posted by pitkun (Post 3647320)
Same here


And you can bind it on you DCS account ?

Flashman! 10-07-2018 07:54 PM

Also got this little problem.


As well, since that link can only be used 3 times, how do we request a new link?

panda nick 10-07-2018 07:58 PM

Same here... ;)

IceFire 10-07-2018 07:58 PM

same

Blairvoyach 10-07-2018 07:59 PM

Same here and the DCS site said "unknown key". :unsure:


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