[Han]

Friends, if you have the problem when Star Force protection system is not recognize your LockOn v1.1 CD and the SF error message appears, in this case you must follow the next procedure (see for attached image):

1. Press the "Information" button, the SF will collect your system info.
2. Press the "View Report" button.
3. The text system info file will appear, save this file.
4. Send the saved system info file via e-mail to following adress:
support@star-force.com
with copy to adress:
han@eagle.ru
and
chizh@eagle.ru

In e-mail letter tell us all additional details which you're see important.

After that we'll put our efforts to solve your problem.

[Star_Force]

Pilots!

I just want to report you important information:
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LIMITED PRODUCT RECALL ON LOCK-ON GOLD
If you recently purchased a version of Lock-On Gold and have been unable to begin initial game play on your pc, you may have purchased a version that contains a defective game disk. It has come to our attention that a limited amount of Lock-On Gold game units have been released containing this defect, which was not the cause of the StarForce encryption. If you feel you may have purchased a version of the Lock-On Gold game containing a defective disk, please contact the following toll free number (88 856-2424 or email lockon@creativecms.com <mailto:lockon@creativecms.com>. Upon your call we will verify if you have purchased a version containing a defective disk and provide you with instructions on where to send the defective version and how to receive a functioning version of the Lock-On Gold game.
We sincerely apologize for any inconvenience this may cause.
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Source: http://www.evolvedgames.com/lockon.htm

[Tez]

Product recall program has ended and defective disks now have the only way back to the store where they were bought.