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Old 11-14-2008, 11:49 PM   #1
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Default DCS: Black Shark User FAQ

DCS: Black Shark User FAQ


Known bugs data base with solutions and workarounds: EagleWiki:Troubleshooting




Is there a printed manual?

ED/DCS/TFC/TFCSE/1C - who is who?


--COPY PROTECTION AND ACTIVATION--
What form of copy protection does the product utilize?

I have purchased both the Russian and the English version of Black Shark. Can I use my activation key of the Russian version for the English version or vice versa?

What if I run out of activations? Is there a serial numbers replacement?

What protection scheme will be used in DVD box version of Black Shark?


--INSTALLATION AND LAUNCH--
I purchased the online version, now how do I install it?

I'm getting a crash during installation!

Why am I having problems installing Black Shark on my Vista system?

I am using the launcher.exe executable from the \...\bin\stable\ folder to launch the game, but it isn’t starting or results in an error.

The ModelViewer.exe is not launching.

Launcher.exe errors


--GAME PERFORMANCE--
What are the system requirements to run DCS: Black Shark?

Does DCS: Black Shark take advantage of multi-core processors?

Why does the sim return to desktop when loading a mission?

How can I boost my performance when using MS Vista?

Can I tweak the graphics beyond what is available in the GUI options and maybe boost my FPS?


--GAME CONTROLLERS--
Why is the trim response reversed for the Microsoft Force Feedback 2 joystick?

When using Saitek controllers, such as the X-52, why is the default collective axis assigned as Slider_0 instead of Axis_Z?

Why is my TrackIR not working in Black Shark, even though it’s working in my other games, including Lock On?

The sim does not respond to keyboard commands and I cannot un-pause the sim. I’m unable to save and restore my joystick profiles.

I am programming my HOTAS using the native profilers (i.e. not the Controls set-up in the game options) and I’m having problems adding commands with multiple keys (e.g. CTRL+C). The sim fails to recognize the modifier (i.e. CTRL).

Is it possible to print out a keyboard/HOTAS commands list?


--FLYING THE HELICOPTER--
This chopper is insane! It turns every which way except my way!


How does the trimmer work and how am I supposed to use it?

My trim function is not working. When I hit the trim button and neutralize the joystick, the cyclic in the cockpit also returns to neutral.

Having trimmed the helicopter in level flight, when I press the trimmer again, why does it affect the helicopter’s pitch and speed?

Why does the helicopter pitch up?

What’s the easiest way to initiate a hover?

For non-FF sticks, it is possible to increase the time provided to neutralize the joystick after trimming the helicopter (i.e. the time between releasing the trim button and the trim setting taking effect)?

Is it just me or are the yellow throttle levers and the cockpit door not clickable?

What's wrong with the back-up ADI? It's either not functioning at all or goes completely haywire in roll.


--FIGHTING IN THE HELICOPTER--
How do I use the Ka-50's Data Link?

Does the Ka-50 carry any air-to-air missiles? The internet says it does!


How am I supposed to fight at night?


--MISSION EDITOR--
Why won’t AI aircraft attack targets as I assign them in the Mission Editor?

The Activate Group trigger is not working for me.

How can I access the coalitions menu after having started the mission design process?

Why is the map in the Mission Editor not the same as the map in the game’s satellite (F10) view and the ABRIS navigation system?

Is is possible to display buildings in the Mission Editor?

Got any tips to more easily populate units on the map, especially FARPs?


--MISSIONS AND CAMPAIGNS--
I have bought the Russian version of Black Shark. Can I download the 100-mission "Georgian Oil War" campaign that shipped with the English version?


--MULTIPLAYER--
I am hosting a dedicated server and I cannot un-pause the mission.

I can't get the triggers to work in multiplayer.

The Logbook is not tracking my stats in multiplayer.

Is there a way to select the payload in MP games, other than what is already preloaded in the mission?

Are tracks recorded in multiplayer?


--CONFIGURATION FILES--
I was editing a configuration file and it seems to have broken something big (the file got corrupted/the sim will not start/an error appears/textures are missing, etc).

Is it possible to add custom broadcasting radio stations and audio files to populate the terrain with multiple broadcasting stations that the player can tune into?

I am utilizing the multi-monitor function with the “Shkval+Camera” option selected. Can I reverse the camera and Shkval display monitors?

I'm seeing a white/yellow line on the ground when viewing from inside the cockpit.

Is it possible to assign a single trigger?


--SCREENSHOTS AND VIDEOS--
Where can I view/download the Producer's Notes videos for Black Shark?


--OTHER/MISC.--
Is it safe to clear my \...\Temp folder?

Common Sage Pay \ PROTX transaction errors.

Is there a flash-based cockpit trainer available for the Ka-50?
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Last edited by Tez; 12-18-2009 at 12:21 PM.
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Old 11-14-2008, 11:52 PM   #2
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Q: Which version of DCS is currently available for sale, where can I get it and how much does it cost?

A: The English online (download) version of DCS: Black Shark is currently available for sale through the official DCS website:
http://www.digitalcombatsimulator.co...oducts&lang=en

Note that you will need to register on the website to purchase.
The price is $49.99 and payment can be made by credit card transaction.

The retail (boxed DVD) release of DCS: Black Shark is scheduled to hit the global market in Q1 2009.

Additional localized versions for German*, Spanish, and French releases will be available as well.

The current retail release schedule for the boxed DVD versions can be found here:

http://forums.eagle.ru/showthread.php?t=39144

------
*already released
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Last edited by Acedy; 04-04-2009 at 09:59 AM.
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Old 11-14-2008, 11:53 PM   #3
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Q: What form of copy protection does the product utilize?

A: The currently available English download and boxed releases of DCS: Black Shark both utilize StarForce ProActive copy protection technology. The products require online activation, which is done automatically if internet connection is available. Black Shark can also be activated via eMail or the StarForce website.

If StarForce detects changes to your computer hardware/software as described below, an activation will be required. The English versions include 8 (eight) activations and 10 (ten) deactivations. It's important to note that deactivations are utilized to save your activations when altering your PC hardware/software. Before conducting a PC upgrade/OS re-install, you can deactivate the product and when complete, reactivate without a loss of activations.
http://www.star-force.com/support/users/deactivate/

An activation will be required if the hardware/software changes exceed 12 points as rated below:

CPU ID: 13
Windows PID: 3
Computer Name: 3
Hard drive volume serial number: 3
MAC address: 6
RAM amount: 6

If you just uninstall Black Shark and then reinstall it again on the same PC without reinstalling your operating system or changing hardware, you do not need to use a deactivation.

Also note that both the download and boxed DVD versions use StarForce ProActive which doesn’t install drivers or other system modules. The DVD version does not rely on DVD check, and there is no way to launch it via disk check.

For further details on the copy protection system, please see the StarForce FAQ:
http://www.star-force.com/support/users/group2.php

In addition, a step-by-step (de)activation guide is available below and will also be included in the product documentation:
http://www.star-force.com/support/users/group4.php#6

StarForce provides an option for manual online activation. For those using the Russian version of the release, a quick guide for manual activation can be found here:
http://forums.eagle.ru/showpost.php?...8&postcount=14

We are evaluating the possibility of providing an additional version of the western release, utilizing Steam technologies.

Owners of the Russian version in case of StarForce problems (excluding activation problems) should contact directly 1C: Multimedia support service (mmedia.hotline{at}1c.ru) with a copy to (support{at}digitalcombatsimulator.com). 1C should forward your request to StarForce support service. It's necessary to include Black Shark registration number in the message body. You can find it in the registration form included in the box.
If neither 1C support nor StarForce answers, please let us know.
It doesn't apply to the owners of the Russian downloadable version. You should contact us directly.


Description of activation log records on Serial Number parameters page
One activates, deactivates and then reactivates the Black Shark:
Activation - a new record Activated, let's call it №1;
Deactivation - a new record №2 Deactivated;
Reactivation - record №2 changes from Deactivated to Reactivated and a new record №3 appears Activated.
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Last edited by Tez; 12-31-2009 at 01:49 PM.
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Old 11-14-2008, 11:57 PM   #4
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Q: Why am I having problems installing Black Shark on my Vista system?

A: On a Vista system, run the setup.exe executable as the system administrator (right click and select). If you still experience problems, you can try disabling Vista's User Account Control (UAC) when starting Black Shark for the first time.
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Last edited by EvilBivol-1; 12-12-2008 at 03:16 AM.
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Old 11-14-2008, 11:59 PM   #5
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Q: I am using the launcher.exe executable from the \...\bin\stable\ folder to launch the game, but it isn’t starting or results in an error.

A: The simulation should only be started through the desktop shortcuts or the start-menu icons.
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Last edited by EvilBivol-1; 11-15-2008 at 12:04 AM.
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Old 11-15-2008, 12:03 AM   #6
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Q: The ModelViewer.exe is not launching.

A: Make sure the game path does not include spaces.
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Old 11-15-2008, 12:05 AM   #7
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Q: Does DCS: Black Shark take advantage of multi-core processors?

A: DCS: Black Shark uses a modified version of The Fighter Collection Simulation Engine (TFCSE), which was not originally designed to take advantage of multi-core processor technologies. Nevertheless, such systems do generally provide better game performance as a result of their native capabilities.

11/20/08 EDIT:
You can try manually setting the core affinity for DCS to all of the CPU cores, which may boost your game performance. To do this, Alt-Tab out of a running mission, set the CPU affinity for DCS and Alt-Tab back in. You will have to do this every time you run the sim.
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Last edited by EvilBivol-1; 03-07-2009 at 06:47 AM.
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Old 11-15-2008, 12:06 AM   #8
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Q: Why does the sim return to desktop when loading a mission?

A: The GUI and the game engine are separate entities and you are seeing the simulation switch from one to the other. There are two reasons for this: 1) shutting down the GUI prior to game start frees up more resources for the game engine and 2) the GUI is written on new technology that is not yet backwards-compatible with the game engine. We hope to resolve this as DCS is updated with upcoming modules.
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Old 11-15-2008, 12:09 AM   #9
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Q: Why is the trim response reversed on the Microsoft Force Feedback 2 joystick?

A: This is a peculiarity of the device. Normal axis functionality can be restored by checking the “Swap Axes” checkbox in the "FF Tune" panel of the Controls set-up window in the game options.
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Last edited by EvilBivol-1; 12-24-2008 at 07:19 AM.
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Old 11-15-2008, 12:11 AM   #10
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Q: When using Saitek controllers, such as the X-52, why is the default collective axis assigned as Slider_0 instead of Axis_Z?

A: This is a peculiarity of the device. To use Saitek throttle controllers as the collective axis, you need to manually assign this function in the Controls set-up window in the game options.
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