acino Posted September 12, 2014 Share Posted September 12, 2014 Hi, I have a problem: I forgot the password to my account, and it's registered to my gf's e-mail account and she forgot her passoword to the account. :doh: My singeplayer works just fine, but of course, I cannot access multiplayer. I have access to all the game files etc. Obviously, I also know the name of the account and e-mail associated with it, so I hope it should not be a problem to prove I own a copy of the game. Is it please possible to somehow restore the account password? :huh: Thanks for your assistance, Acino Link to comment Share on other sites More sharing options...
Kayos Posted September 12, 2014 Share Posted September 12, 2014 Are you logged into that account on this forum? Maybe you can just change your email address? Or get your gf email password reset [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
cichlidfan Posted September 12, 2014 Share Posted September 12, 2014 Or get your gf email password reset Which would seem like something that needs to be done anyway. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup: Link to comment Share on other sites More sharing options...
acino Posted September 12, 2014 Author Share Posted September 12, 2014 Yeah, well, the recovery of password on the email is not possible, the email is like 10 years old and the email for password recovery does not exist anymore >_< Link to comment Share on other sites More sharing options...
cichlidfan Posted September 12, 2014 Share Posted September 12, 2014 Yeah, well, the recovery of password on the email is not possible, the email is like 10 years old and the email for password recovery does not exist anymore >_< So the password being forgotten by the gf is not actually relevant to the problem. ;) You will need an active email address for ED to send password reset AFAIK. You can open a trouble ticket with ED customer support here. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup: Link to comment Share on other sites More sharing options...
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